Software Alternatives & Reviews

Suptask VS Freshservice

Compare Suptask VS Freshservice and see what are their differences

Suptask logo Suptask

Team ticketing purely on Slack based on your conversations

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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  • Suptask Landing page
    Landing page //
    2023-05-17

The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times.

Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process.

With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets.

With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack.

We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.

  • Freshservice Homepage
    Homepage //
    2024-05-06

Suptask

$ Details
freemium $7.0 / Monthly (per Agent)
Platforms
Slack
Release Date
2022 February

Suptask videos

What is Suptask?

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Suptask and Freshservice)
Productivity
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Suptask and Freshservice

Suptask Reviews

We have no reviews of Suptask yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Suptask mentions (0)

We have not tracked any mentions of Suptask yet. Tracking of Suptask recommendations started around May 2022.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Suptask and Freshservice, you can also consider the following products

elasticfox - Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Halp - Slack-first ticketing for internal helpdesk

Basecamp - A simple and elegant project management system.

Halp for Microsoft Teams - An internal help desk built into Teams

Redmine - Flexible project management web application