SupportYourApp is a Support-as-a-Service company that provides secure technical and customer support for growing startups and tech companies around the globe.

Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.

We offer: 12 years of experience

1200 professionals on a team 250+ clients from over 30 countries 55 operational languages PCI/DSS L1 Service Provider ISO/IEC 27001:2013 certification GDPR-, CCPA-, and HIPAA-compliance Amazing team connectivity and responses within 24 h Refined processes of onboarding, integration and communication Customer-obsessed consultants with exceptional language skills

Our services include, but are not limited to: Customer support (Front desk, Tier 1) Technical support (Tier 1-3) Call center services Back-office (data entry, content moderation & enrichment) Data annotation Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually.

Maplytics is a Microsoft Preferred Solution and #1 geo-analytical mapping app that enable organizations to visualize and analyze Dynamics 365 CRM and Dataverse (Power Apps) data on a map, in real-time and on the move.

Maplytics features: 1. Radius Search: Perform proximity search on nearby locations with the shortest travel distance and line-of-sight distance. 2. Optimized Routing: Create optimized routes for your reps to meet them with turn-by-turn navigation using Google Maps or Waze app. 3. Shape File Integration: Overlay Dynamics data shapefiles, as well as the metadata, included over the geographical boundaries defined by the shape. 4. Location Marketing: Launch marketing campaigns for regions to generate leads and prospects. 5. Map Controls and Dashboards: View Dynamics 365 data right within the CRM without switching screens. 6. Heat Maps: Visualize and analyze the complex density of data spread with Pie-Chart and Column-Charts. 7. Territory Management: Manually or auto-create and analyze Sales territories and distribute them among your reps as well as align territories for even work distribution. 8. Auto Scheduling: Create an automated schedule for multiple reps at once to meet appointments over a span of days with optimized routes. 9. Real-Time Tracking: Track the location of Field Service Reps within Dynamics 365 CRM in real-time. 10. Land Area Mapping: Visualize the land areas for agricultural, residential, commercial properties, etc. on the map.