Software Alternatives & Reviews

SupportPal VS Helpy.io

Compare SupportPal VS Helpy.io and see what are their differences

SupportPal logo SupportPal

Smart self-hosted customer support help desk software.

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • SupportPal Landing page
    Landing page //
    2022-05-05
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Category Popularity

0-100% (relative to SupportPal and Helpy.io)
Help Desk
21 21%
79% 79
Customer Support
24 24%
76% 76
Help Desk And Ticketing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using SupportPal and Helpy.io. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SupportPal mentions (0)

We have not tracked any mentions of SupportPal yet. Tracking of SupportPal recommendations started around Mar 2021.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: about 2 years ago

What are some alternatives?

When comparing SupportPal and Helpy.io, you can also consider the following products

SAHO.co.in - Support and Help Online Help desk ticketing complaint management system, telegram channel based Saas software . register complaints via telegram and manage in app

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Faveo HELPDESK - Faveo Help Desk is an open-source helpdesk software solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

HESK - Hesk is a PHP-based help desk software that runs with a MySQL database.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community