We have separate applications for support staff and clients to meet their specific needs. For clients, the goal is to share their screen and receive help quickly and easily. For support staff, the goal is to not only see the client's screen, but also to have access to previous events, involved colleagues, and the amount of time spent on the issue. By having separate applications, we can ensure that each side has access to the specific features and tools they need to achieve their goals efficiently and effectively.
TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.
ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.
AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.
Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.
droidVNC-NG - VNC server app for Android that does not require root privileges.
Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.