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SupportBee VS Leantime

Compare SupportBee VS Leantime and see what are their differences

Smartsheet
Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

Leantime logo Leantime

Lean project management for startups & small teams
  • SupportBee Landing page
    Landing page //
    2021-10-11
  • Leantime Landing page
    Landing page //
    2023-09-30

SupportBee videos

+ Add

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Leantime videos

+ Add

Getting Started with Leantime

Category Popularity

0-100% (relative to SupportBee and Leantime)

SupportBee

Leantime

Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using SupportBee and Leantime. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportBee and Leantime

SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

Leantime Reviews

We have no reviews of Leantime yet.
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Social recommendations and mentions

Based on our record, Leantime seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SupportBee mentions (0)

We have not tracked any mentions of SupportBee yet. Tracking of SupportBee recommendations started around Mar 2021.

Leantime mentions (18)

  • What are your favorite productivity apps or technical shortcuts that you use as a PM? (Beyond Ado or jira)
    Leantime (https://leantime.io). It connects strategy boards to execution and is focused on being really easy to use. Source: 12 months ago
  • Open source multi tenant project management solutions
    I don't know if these are multi-tenant projects but you could certainly explore them: leantime.io and openproject.org. Source: about 1 year ago
  • Looking for a program to help me identify workload and manage a team more efficiently
    We're using Leantime (https://leantime.io) for this. It's really straight forward so I don't think they would need to fuss going into other areas to manage a task. Source: about 1 year ago
  • Seeking Simple Project Management App
    Leantime (https://leantime.io) does everything you just mentioned and gives you a little more room to grow if you need it. The claim is to be for the “non-project manager” so good for non-technical teams or teams looking for something to get in and get out of. Source: about 1 year ago
  • Project Management
    Deck is very minimal and not really suited for anything beyond simple, personal stuff, in my opinion. As far as self-hosted, my favorite is still Kanboard, which has a lot of plugins and themes to choose from. Leantime is good too and a bit different. I also like Vikunja and Wekan. Source: about 1 year ago
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What are some alternatives?

When comparing SupportBee and Leantime, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Taiga - Project management platform for agile developers & designers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Hygger - Hygger - is an Agile project management tool with built-in prioritization.

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