Software Alternatives & Reviews

SupportBee VS i-genie

Compare SupportBee VS i-genie and see what are their differences

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

i-genie logo i-genie

Get qualified leads & automate your support without increasing headcount with i-genie – the best no-code AI powered live chat software for small businesses in UK!
  • SupportBee Landing page
    Landing page //
    2021-10-11
  • i-genie Landing page
    Landing page //
    2023-05-10

I-Genie is a UK-based provider of live chat and online customer engagement solutions for businesses. The company offers a range of services, including live chat, chatbots, co-browsing, and video chat, as well as integrations with popular CRM and helpdesk software. One of the unique features of I-Genie is its team of experienced live chat operators, who can provide a fully managed live chat service for businesses that want to outsource their customer service.

i-genie

$ Details
freemium £15.0 / Monthly
Platforms
Android iOS Web
Release Date
2022 July

SupportBee videos

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

i-genie videos

i-genie

Category Popularity

0-100% (relative to SupportBee and i-genie)
Help Desk
100 100%
0% 0
Customer Service
83 83%
17% 17
Customer Support
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportBee and i-genie

SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

i-genie Reviews

We have no reviews of i-genie yet.
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Social recommendations and mentions

Based on our record, i-genie seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SupportBee mentions (0)

We have not tracked any mentions of SupportBee yet. Tracking of SupportBee recommendations started around Mar 2021.

i-genie mentions (3)

  • Live Chat Software for Business in UK
    i-genie provides live chat software for business in the UK where business representatives can easily engage with their clients for real-time inquiries. Source: 10 months ago
  • Live Chat Software UK
    Capture more leads than ever before, even in your sleep, with our limited-time offer of 30% OFF till May on our live chat software in UK. Sign up today! Source: 11 months ago
  • Best Live Chat Software for Business
    Don’t miss out on this exciting offer of 30% OFF till May to get the best live chat software for business that helps you grow your lead generation using bots. Source: 12 months ago

What are some alternatives?

When comparing SupportBee and i-genie, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!