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SupportBee VS HelpNinja

Compare SupportBee VS HelpNinja and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

HelpNinja logo HelpNinja

Simple & Affordable help desk
  • SupportBee Landing page
    Landing page //
    2021-10-11
  • HelpNinja Landing page
    Landing page //
    2023-08-27

SupportBee videos

+ Add

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

HelpNinja videos

+ Add

Solve Customer Requests With The Efficiency Of A Ninja Using HelpNinja

Category Popularity

0-100% (relative to SupportBee and HelpNinja)

SupportBee

HelpNinja

Help Desk
62 62%
Help Desk
38% 38
Customer Support
61 61%
Customer Support
39% 39
Help Desk And Ticketing
68 68%
Help Desk And Ticketing
32% 32
Customer Service
65 65%
Customer Service
35% 35

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportBee and HelpNinja

SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

HelpNinja Reviews

We have no reviews of HelpNinja yet.
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What are some alternatives?

When comparing SupportBee and HelpNinja, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - multi-channel inbox service for collaborative teams

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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