Software Alternatives & Reviews

Support Hero VS Magentrix

Compare Support Hero VS Magentrix and see what are their differences

Support Hero logo Support Hero

Educate your customers through self-help support

Magentrix logo Magentrix

We are the portal experts. Partner portals & customer portals integrated with your CRM to maintain a single data source.
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • Magentrix Landing page
    Landing page //
    2023-08-17

Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals.

PRM Portals: Indirect channel partners sell the most when they have access to the tools and information they need, when they want it. Let them securely and in a mobile responsive way be able to self-register, submit deals, access marketing and technical materials, training modules or learning paths with certification and more.

Customer Portals: Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates?

Magentrix can help. Most of our portals are up and running in days.

Support Hero videos

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Magentrix videos

Magentrix's partner relationship management (PRM) and customer success portals (from Salesforce AppExchange team)

More videos:

  • Review - TomTom PRM - Partner Relationship Management Video Testimonial
  • Review - Klaviyo - Partner Relationship Management (PRM) Testimonial
  • Review - Ideation Powered by Magentrix

Category Popularity

0-100% (relative to Support Hero and Magentrix)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Support Hero and Magentrix, you can also consider the following products

SkipFlag - AI knowledge base that builds itself from your communication

DigitalChalk - Online Training Software and Learning Management System (LMS)

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Unily - Unily is a cloud-based intranet solution designed by SharePoint consultancy BrightStarr.