Software Alternatives & Reviews

Support Hero VS AWS Support

Compare Support Hero VS AWS Support and see what are their differences

Support Hero logo Support Hero

Educate your customers through self-help support

AWS Support logo AWS Support

AWS Support provides resources to support users in the adoption of AWS services.
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • AWS Support Landing page
    Landing page //
    2023-03-19

Support Hero videos

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AWS Support videos

AWS Support - Exam Reviewer for the AWS Certified Cloud Practitioner

More videos:

  • Review - AWS Supports You | Introducing the Enterprise Support Operations Review
  • Review - How do I sign up for an AWS Support plan?

Category Popularity

0-100% (relative to Support Hero and AWS Support)
Customer Support
75 75%
25% 25
Web Portals
0 0%
100% 100
Help Desk
68 68%
32% 32
Software Development
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, AWS Support seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Support Hero mentions (0)

We have not tracked any mentions of Support Hero yet. Tracking of Support Hero recommendations started around Mar 2021.

AWS Support mentions (3)

  • AWS Certified Cloud Practitioner Study Guide - Section 3.4
    Premium support Developer - testing and early development Business - production workloads Enterprise On-Ramp - mission-critical production workloads with consultation Enterprise - mission-critical production workloads with consultation and automated health management. - Source: dev.to / about 2 years ago
  • Web Hosting Company for High Traffic Website
    Technical support for break/fix: Https://aws.amazon.com/premiumsupport/. Source: almost 3 years ago
  • I am new to cloud and want to learn services by doing a project. I have tried several times but get stuck on several “how to” like how to do this, should I use service a or b etc and would need some guidance and hand holding. I will pay for your time if someone is willing to teach/coach a beginner.
    Not sure what kind of tutorials you got stuck on but I find that a simple 'Hello world' is the best kind to start with while you learn the basics. Also for the money if it's in your budget I'd suggest just using AWS' premium support for one month. LINK. Source: almost 3 years ago

What are some alternatives?

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HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…