Software Alternatives, Accelerators & Startups

Support Guy VS Usetiful

Compare Support Guy VS Usetiful and see what are their differences

Support Guy logo Support Guy

Say goodbye to missed customer inquiries with SupportGuy, your trusted AI-powered teammate for 24/7 support

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
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  • Support Guy Landing page
    Landing page //
    2023-04-08

SupportGuy is a cutting-edge customer support platform powered by ChatGPT, designed to provide businesses with 24/7 customer support. With SupportGuy, businesses can train their chatbot using their websites or documents to ensure their customers get the answers they need quickly and easily. The platform also offers customizable themes, multi language support and powerful analytics to continually improve their chatbot. Additionally, SupportGuy's hybrid support feature allows businesses to pause the AI and have their support team take over any conversation whenever they're available, making it a flexible and personalized customer service solution. With flexible pricing plans, SupportGuy is the perfect solution for businesses of all sizes.

  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

Support Guy

$ Details
freemium $15.0 / Monthly ("3 chatbots", "1,000 messages/month")
Platforms
-
Release Date
2023 April

Support Guy features and specs

No features have been listed yet.

Usetiful features and specs

  • Product Tours: interactive guided tours
  • Checklists: user onboarding checklists
  • Smart Tips: contextual guidance and validation
  • Assistant widget: customer self help
  • Easy to Set-up and use: less than 5 min setup
  • Employee onboarding: employee tutorials and checklist

Support Guy videos

Support Guy | ChatGPT Powered Customer Support | AI Chatbots | Getting Started

Usetiful videos

Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to Support Guy and Usetiful)
AI
100 100%
0% 0
Digital Adoption
0 0%
100% 100
Chatbots
100 100%
0% 0
User Onboarding And Engagement

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Support Guy and Usetiful

Support Guy Reviews

We have no reviews of Support Guy yet.
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Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far

15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

What are some alternatives?

When comparing Support Guy and Usetiful, you can also consider the following products

botcircuits - Botcircuits is a cloud platform to build Conversational AI powered ChatBots.

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Pal - No code onboarding editor for your Flutter applications.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Ninchat - Secure, cloud based communication service for businesses.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.