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Support.com Cloud VS SolarWinds Service Desk

Compare Support.com Cloud VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Support.com Cloud logo Support.com Cloud

Support.com Cloud is omnichannel, cloud-based customer support software that reduces customer effort, maximizes the value customers get from products, and increases customer and agent satisfaction.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Support.com Cloud Landing page
    Landing page //
    2023-07-07
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Support.com Cloud videos

No Support.com Cloud videos yet. You could help us improve this page by suggesting one.

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SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to Support.com Cloud and SolarWinds Service Desk)

Support.com Cloud

SolarWinds Service Desk

Customer Support
100 100%
Customer Support
0% 0
Help Desk
5 5%
Help Desk
95% 95
Service Desk
0 0%
Service Desk
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

User comments

Share your experience with using Support.com Cloud and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Support.com Cloud and SolarWinds Service Desk

Support.com Cloud Reviews

We have no reviews of Support.com Cloud yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Support.com Cloud and SolarWinds Service Desk, you can also consider the following products

Kundo - Kundo is a cloud-based customer support platform that provides easy to use tools for digital customer service needs.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Zingaya - Zingaya enables voice calls through any computer, right from a webpage.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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