SuperOps.ai
Atera
NinjaOne
Kaseya VSA
HaloPSA
ConnectWise Automate
Datto RMM
Syncro
Freshservice
Asana
Redmine
Basecamp
Wrike
Trello
Jira Service Desk
ServiceNow
SuperOps.ai is the only PSA-RMM platform powered by intelligent automation and thoughtfully crafted for the new-age MSP. The platform also helps MSPs manage their projects, clients, and IT documents from a single place.
With features like Asset, Policy, Patch, and Client management, SuperOps.ai is on a mission to build the next-gen MSP platform that bridges the gap between internal IT and MSPs
SuperOps.ai FreshserviceBased on our record, Freshservice should be more popular than SuperOps.ai. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Chris from SuperOps.ai here. I would definitely suggest you to have a look at SuperOPs PSA&RMM platform as you are looking an affordable and modern solution to kick start your business. We do also have special offers for the start up. So feel free to take a free demo with us today!. Source: about 2 years ago
Bluetrait.io might be something to look into (Free for the first 50 endpoints as well). I had it set up for Screen Connect integration as an initial agent task after first install. superops.ai also has Screen Connect integration. Source: over 2 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
Redmine - Flexible project management web application
Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…
Basecamp - A simple and elegant project management system.