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SUMOTEXT VS NICE inContact

Compare SUMOTEXT VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SUMOTEXT logo SUMOTEXT

SUMOTEXT helps brands, agencies, and nonprofits kick-start and sustain conversations and commerce with mobile audiences via SMS and MMS.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • SUMOTEXT Landing page
    Landing page //
    2023-10-14
  • NICE inContact Landing page
    Landing page //
    2023-10-04

SUMOTEXT videos

+ Add

Passbook is standard for mobile wallets: Sumotext exec

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to SUMOTEXT and NICE inContact)

SUMOTEXT

NICE inContact

SMS Marketing
100 100%
SMS Marketing
0% 0
Communication
7 7%
Communication
93% 93
Business Text Messaging
100 100%
Business Text Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SUMOTEXT and NICE inContact

SUMOTEXT Reviews

We have no reviews of SUMOTEXT yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing SUMOTEXT and NICE inContact, you can also consider the following products

Clickatell - Simple, reliable mobile messaging cloud.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Trumpia - SMS Marketing and Marketing Automation software for Mass SMS, internal communications & emergency alerts. #1 Text Messaging Service used by Fortune 500s.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ShoutOUT - All in one business texting tool to send personalized alerts, promotions, reminders, short links and marketing campaigns, for any SMEs (hotels, restaurants, education, non profits, Woocommerce, banks, healthcare, agencies, supermarkets, weddings)

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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