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Sumo Logic VS PlayVox

Compare Sumo Logic VS PlayVox and see what are their differences

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Sumo Logic logo Sumo Logic

Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Sumo Logic Landing page
    Landing page //
    2023-10-20
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Sumo Logic videos

+ Add

Sumo Logic 2013 Year in Review

More videos:

  • Demo - Next Generation Log Management & Analytics - Demo of Sumo Logic

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Sumo Logic and PlayVox)

Sumo Logic

PlayVox

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Log Management
100 100%
Log Management
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sumo Logic and PlayVox

Sumo Logic Reviews

10 Best Grafana Alternatives [2023 Comparison]
Sumo Logic is able to process big data, which means that it is aimed at companies that have a lot of data. In other words, Sumo Logic is aimed at big corporations with big budgets.
Source: sematext.com
11 Best Splunk Alternatives
Sumo Logic is a SaaS-based log management application that can monitor both on-premises and cloud-based services. The platform includes integrations for AWS, Microsoft Azure, Google Cloud, Kubernetes, and Docker, allowing it to work alongside your current tools and services.
Source: www.ittsystems.com
8 Dynatrace Alternatives to Consider in 2021
Sumo Logic is an APM platform that promises faster troubleshooting with integrated logs, metrics, and traces. It focuses on cloud operations and providing analytics to support developers. It has multi-cloud support with over 150 apps that you can integrate with your work. It promises security, scalability, reliability, and performance by ensuring that data is unlimited for...
Source: scoutapm.com
Top 5 NGINX Log Analyzer Tools – Driving Business Growth with Data
Sumo Logic offers an application to analyze NGINX server logs. In addition to analyzing NGINX server performance, the tool can monitor complex transactions and track usage patterns. It uses machine learning capabilities to efficiently analyze huge amounts of logs. The unified logging system enables developers to monitor and troubleshoot issues in real-time, allowing faster...
Source: www.dnsstuff.com
Top 21 Log Management Software Tools
Sumo Logic is a unified logs and metrics platform that helps you analyze your data in real-time using machine-learning, Sumo Logic can quickly depict the root cause of any particular error or event, and it can be setup to be constantly on guard as to what is happening to your apps in real-time. Sumo Logic’s strong point is its ability to work with data at a rapid pace,...
Source: apiumacademy.com

PlayVox Reviews

We have no reviews of PlayVox yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Sumo Logic seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sumo Logic mentions (1)

  • Roadmap for July
    He's coming with years of experience of having architected systems at Uber, Flock, Sumo Logic and was a founding engineer who helped design the cryptography primitives at Zeta. Someone of his caliber coming onboard means that we'll be able to ship nicer things faster. 🎉. Source: almost 3 years ago

PlayVox mentions (0)

We have not tracked any mentions of PlayVox yet. Tracking of PlayVox recommendations started around Mar 2021.

What are some alternatives?

When comparing Sumo Logic and PlayVox, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

LogicMonitor - LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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