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SugarCRM VS ChatWoot

Compare SugarCRM VS ChatWoot and see what are their differences

Zoho CRM
Omnichannel CRM for Businesses of all sizes featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SugarCRM logo SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • SugarCRM Landing page
    Landing page //
    2023-01-11
  • ChatWoot Landing page
    Landing page //
    2023-09-01

SugarCRM

Website
sugarcrm.com
Pricing URL
Official SugarCRM Pricing
$ Details
-
Platforms
-
Edit details

ChatWoot

Website
chatwoot.com
Pricing URL
Official ChatWoot Pricing
$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Edit details

SugarCRM features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

SugarCRM videos

+ Add

SugarCRM Review - CRM software review

More videos:

  • Demo - SugarCRM Demo

ChatWoot videos

+ Add

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to SugarCRM and ChatWoot)

SugarCRM

ChatWoot

CRM
95 95%
CRM
5% 5
Customer Support
0 0%
Customer Support
100% 100
Sales
100 100%
Sales
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using SugarCRM and ChatWoot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SugarCRM and ChatWoot

SugarCRM Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
SugarCRM integrates sales, marketing, and customer support. It avoids busy work and adds to increased productivity by automating important procedures. Because the solution is easily customizable, you can change workflows and modules to meet your specific business requirements.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
SugarCRM is a software company that offers a CRM divided into Sugar Market, Sugar Sell, Sugar Serve, and Sugar Discover. SugarCRM Sell is a SaaS sales automation software and competes against Salesforce in this sector. This solution provides adequate data to help users reach out to customers.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
SugarCRM brings sales, marketing, and customer service together. By automating key processes, it eliminates busywork and contributes to improved productivity. Since the tool is easy to customize, you can modify workflows and modules according to your business needs. This sales and marketing automation platform allows you to capture the attention of prospects and convert them...
Source: www.bigcontacts.com

ChatWoot Reviews

We have no reviews of ChatWoot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SugarCRM mentions (0)

We have not tracked any mentions of SugarCRM yet. Tracking of SugarCRM recommendations started around Mar 2021.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing SugarCRM and ChatWoot, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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