Software Alternatives, Accelerators & Startups

Stripe Connect VS Malcolm App

Compare Stripe Connect VS Malcolm App and see what are their differences

Stripe Connect logo Stripe Connect

The payments platform for platforms

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Stripe Connect Landing page
    Landing page //
    2023-07-10
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Stripe Connect features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Stripe Connect videos

create a marketplace with stripe connect

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Stripe Connect and Malcolm App)
Recurring Billing
100 100%
0% 0
Customer Support
0 0%
100% 100
Payment Platform
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Stripe Connect and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Stripe Connect and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Stripe Connect seems to be more popular. It has been mentiond 29 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stripe Connect mentions (29)

  • Does this violate Stripe's ToS?
    Thanks for the feedback! I do apologize for the lack of information in my original post. Here's some additional color that hopefully clarifies my use case a bit more: Stripe offers a service called Stripe Connect (https://stripe.com/connect) which enables platforms to have intermediary sellers / merchants which collect money from end customers. Ultimately, this can lead to a scenario where an end customer pays a... - Source: Hacker News / 10 months ago
  • Accept PayPal as a payment method with Stripe in the EU, UK and Switzerland
    We recently made PayPal available as a payment method in the EU, UK, and Switzerland, so you can now offer an additional way for your customers to submit payments using their PayPal account. If you have a Connect account, first reach out to the support team to see if you’re eligible. If you’re a direct merchant, meaning you accept payments directly from consumers, let’s go through the steps to enable it. - Source: dev.to / about 1 year ago
  • Is there a way to pay out to clients through Stripe?
    You can do it with Stripe Connect https://stripe.com/connect. Source: 12 months ago
  • Stripe as payment gateway for a website like Amazon.
    Maybe Stripe Connect would be the best option for the services you are offering: https://stripe.com/connect. If you have any specific questions to your platform, our Sales Team will be happy to help you here: https://stripe.com/contact/sales. Source: almost 1 year ago
  • Creating a Direct Deposit Stripe system like Tasker by TaskRabbit
    Previously, our apps have required Sellers/Merchants/Taskers to follow the Stripe Connect flow which is quite extensive. Source: about 1 year ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Stripe Connect and Malcolm App, you can also consider the following products

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Chargebee - Chargebee lets you manage subscriptions and payments at scale, handle custom recurring billing scenarios, reduce subscription churn and simplify accounting.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Zendesk Support - Social Customer Support and Help Desk and Ticketing