Software Alternatives, Accelerators & Startups

Malcolm App VS Chargebee

Compare Malcolm App VS Chargebee and see what are their differences

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.

Chargebee logo Chargebee

Chargebee lets you manage subscriptions and payments at scale, handle custom recurring billing scenarios, reduce subscription churn and simplify accounting.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Chargebee Landing page
    Landing page //
    2023-08-22

Bill with clarity Send beautiful invoices that capture everything - accurate proration, the right taxes, relevant notes for line items - with complete compliance adherence.

Manage subscriptions together Let different teams access information based on user roles, so that they can: Extend trials. Edit plans. Issue refund receipts. And perform other essential tasks with a few clicks.

Measure what matters Access accurate subscription metrics (MRR, LTV, ARPU, Churn...) to see how your business is doing, and to ask the right questions.

Recover lost revenue Fight involuntary churn with a smart dunning process that works with automated reminders, and configurable retry rules (Credit card failed? Try PayPal).

Close books faster Draw revenue recognition reports based on your business requirements. And with our Xero and QuickBooks Online integrations, reconciliation is a click of a button.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Chargebee features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Chargebee videos

Chargebee - Product Overview

More videos:

  • Review - Easily Build & Add Subscription Payments Without Code Using Chargebee
  • Demo - Chargebee Product Demo

Category Popularity

0-100% (relative to Malcolm App and Chargebee)
Customer Support
100 100%
0% 0
Recurring Billing
0 0%
100% 100
Customer Service
100 100%
0% 0
Recurring Subscription Billing

Questions and Answers

As answered by people managing Malcolm App and Chargebee.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Chargebee

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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Chargebee Reviews

Payment Platforms Comparison: Stripe vs Chargebee vs Paddle vs Recurly
Chargebee is a cloud based subscription billing and recurring payment software solution. ChargeBee is a multifunctional tool for automating the billing processes of businesses that run subscription services.
Source: rainex.io
Would you use Paddle, Chargebee, Chargify, or just Stripe?
I've worked with both naked Stripe and Chargebee + Stripe before. I can highly recommend Chargebee, especially for young companies. It takes a while to get to 50K revenue with a SaaS project, so you have plenty of time to make a decision about whether you want to keep using Chargebee. We decided to stick with them due to the following reasons:
Looking for a Chargify alternative?
In the jumble of what’s owed and what’s due, a Credit Note is as vital as an Invoice. Chargebee gets that. Hence, you’d never find yourself issuing an invoice when what’s befitting is a Credit Note, or creating credits for a payment you haven’t actually received yet.
7+ Cheap Competitors & Alternatives To Chargify
This subscription billing and recurring payment software is complete in every sense. Chargebee effortlessly manages your subscription, recurring billing, invoicing and much more via its powerful API. It also packs a ton of integrations and add-ons so that you get to access all of your data at a single place i.e. Chargebee dashboard.
5+ Cheap Alternatives & Competitors Of ChartMogul
If you are looking for a multiple payment analytics software with responsive features then Chargebee is best. Just like ChartMogul, Chargebee provides detailed insights on payment metrics and data integrity. Along with payment analytics, it also an efficient subscription management, billing & invoicing software with multiple payment gateways.

Social recommendations and mentions

Based on our record, Chargebee seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Chargebee mentions (3)

  • Ask HN: SaaS Billing?
    I personally use Stripe, but I think https://chargebee.com supports PayPal. I've heard good things about them. - Source: Hacker News / about 2 years ago
  • I'm opening a SAAS startup, I need advice!
    The system is very complex, I believe that for these construction sites there is no way to do it and it will have a very ugly design. Why did you choose chargebee.com as your payment method? The stripe seemed to me better, or even the iugu. Do you speak from your own experience? Source: about 3 years ago
  • Product Led Growth and the Role of Engineering
    Newer organizations, especially in software, still treat engineering as a cost and allocate resources based on the cost that is saved by deploying this skill across the organization. Thus we see 100s of companies building their own recurring subscription infrastructure when multiple SaaS companies exist to solve this problem. Non-customer facing development improves efficiencies within the organization, but... - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing Malcolm App and Chargebee, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Recurly - Subscription billing and recurring billing management. Recurly offers enterprise-class subscription billing for thousands of companies worldwide.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Chargify - Chargify is the best online billing software for all of your Recurring Billing needs. Learn more about simplifying your Subscription Billing today.