CoPointer is a co-browsing tool. It allows agents / operators to join customers in their browsing sessions, interacting and collaborating with them in real time. Customer and agent can browse your website together, resolving customer issues faster. So, your customer will get fully personolized support. It means happy customer. And happy customer -> long term customer -> more value to your business. Copointer delivers: - Higher customer satisfaction - Increased trust - Higher conversion rates - Easier customer onboarding - Personalized service - Private and secure environment - Quick solutions to customer’s query
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Based on our record, Storytime by Papercups seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We're pretty similar to Chatwoot in some ways - Kam described some differences here: https://news.ycombinator.com/item?id=26503697 To reiterate some of the differences, or why people might choose us at the moment: - A lot of our users really like our Slack integration. For small teams, this means they don't even really have to use our dashboard if they don't want to, because they do everything from Slack. - We... - Source: Hacker News / about 3 years ago
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