Stella Connect
Scorebuddy
PlayVox
Observe.AI
klaus
Genesys
Infobip
CallMiner Eureka
Chorus
Official
Overcast
Gong
Attention Tech
New Google Podcasts
Repod
FAANG Shadi
Stella ConnectBased on our record, Chorus should be more popular than Stella Connect. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Taking a look, https://stellaconnect.com/ (where the email came from) is a company that other firms use to collect feedback for customer service. So it might have actually been legitimate. Source: almost 2 years ago
I wouldn't recommend any companies just yet, maybe a good old press record on sales calls. The comapanies I'm thinking of are chorus.ai or going.io - however not sure if you're ready for that quite yet. Source: over 2 years ago
That said their pricing is fucking ridiculous. We ended up going with chorus.ai instead. Literally the same thing at about 50% of the cost. Source: about 3 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Official - The platform to make love last
PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
Overcast - Video-first asset management for teams
Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.