Software Alternatives & Reviews

Status Hero VS Jira Service Desk

Compare Status Hero VS Jira Service Desk and see what are their differences

Status Hero logo Status Hero

Automated Stand-ups, Reports and Insights for Software Teams

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Status Hero Landing page
    Landing page //
    2022-11-23

Status Hero is a lightweight app for tracking daily goals, activity logs from your tools, and status updates from your team, all in one place. Sync up your team, kill stand-up meetings, inform stakeholders, and quickly cut through all of the management noise.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Status Hero videos

No Status Hero videos yet. You could help us improve this page by suggesting one.

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Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Status Hero and Jira Service Desk)
Project Management
39 39%
61% 61
Help Desk
0 0%
100% 100
Employee Feedback
100 100%
0% 0
Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Status Hero and Jira Service Desk

Status Hero Reviews

Optimize your Slack workspace with these 6 best Geekbot alternatives
StatusHero is a Slack tool to conduct work communication. StatusHero focuses on conducting daily scrums, managing projects, and generating concise reports. The feature combination of StatusHero is aimed at syncing remote teams and establishing trust and transparency.
Source: www.inkoop.io

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Social recommendations and mentions

Based on our record, Status Hero seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Status Hero mentions (18)

  • DS teams and daily standups?
    1) We use asynchronous daily stand-ups. (statushero.com helps us with this- everyone posts what they're doing but obviously this isn't required). Source: about 1 year ago
  • 🚀 Make sure everyone is on the same page with less meetings
    We use https://statushero.com/ at work. What does your tool do better/differently ? Source: about 1 year ago
  • What are your thoughts on a daily stand-up?
    Go async. https://statushero.com. Or keep the meeting for the interaction value, but do the sundries async: https://statushero.com/guides/one/keep-your-standup-meeting. (Full disclosure, I built Status Hero). Source: over 1 year ago
  • Scrum Tools and Best Practices
    Status Hero focuses on keeping your team on track, employing a great check-in feature that allows teams to monitor individual and collaborative progress toward goals. To eliminate additional meetings and better serve teams that are geographically distributed, the Daily Scrum can be conducted virtually and asynchronously using this check-in feature. Once the team members update their daily check-ins, a consolidated... - Source: dev.to / almost 2 years ago
  • Using Kanban in Software Development
    To make Kanban work within your organization, communication is crucial. Making sure your team is on the same page through every step of the process is the best way to ensure that it works for you. Using a tool like Status Hero can help you to keep track of who is working on what and replace lengthy meetings with succinct online updates, allowing you to implement the Kanban process faster and even more efficiently... - Source: dev.to / almost 2 years ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Status Hero and Jira Service Desk, you can also consider the following products

Jell - Helping distributed teams thrive through async daily standups - all in minutes a day.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

iDoneThis - iDoneThis The fun, easy way to get stuff done. Every day we’ll email your team to ask, “What’d you get done today?” Just reply to our email. The next day, everyone gets an email with the team's accomplishments

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Geekbot - Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.