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Stack Overflow Trends VS HelpScout

Compare Stack Overflow Trends VS HelpScout and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Stack Overflow Trends logo Stack Overflow Trends

Current programming and technology trends by Stack Overflow

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Stack Overflow Trends Landing page
    Landing page //
    2023-08-06
  • HelpScout Landing page
    Landing page //
    2023-07-14

Category Popularity

0-100% (relative to Stack Overflow Trends and HelpScout)

Stack Overflow Trends

HelpScout

Chatbots
100 100%
Chatbots
0% 0
Customer Support
0 0%
Customer Support
100% 100
Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Stack Overflow Trends and HelpScout

Stack Overflow Trends Reviews

We have no reviews of Stack Overflow Trends yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Stack Overflow Trends seems to be a lot more popular than HelpScout. While we know about 28 links to Stack Overflow Trends, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stack Overflow Trends mentions (28)

  • D Programming Language
    It has, but it wasn't adopted by the pragmatists in that time. It's hard to tell if the early adopters adopted it either - It doesn't show up at all in the 2023 stack overflow survey (nor in the previous two years) - https://survey.stackoverflow.co/2023/#technology-most-popular-technologies - It doesn't show up in questions asked on Stackoverflow since 2008 -... - Source: Hacker News / 7 months ago
  • We migrated our back end from Vercel to Fly.io and the challenges we faced
    > In 2017 I had React projects in production for years. I doubt that. React wasn't stable until 2015, and wasn't mainstream until 2016. > And it only got worse and the overengineering to make it looks fast in the first load is not worth it as modern JS frameworks are faster than React out-of-the-box. Again, Next.js != React; the former builds on the latter, it doesn't replace it nor does it claim to be the same... - Source: Hacker News / 8 months ago
  • We migrated our back end from Vercel to Fly.io and the challenges we faced
    > Prior to Next.js, React was hard to setup and maintain No, it wasn't. > I started using Next.js in 2017. It made React a real production framework In 2017 I had React projects in production for years. > React was hard to setup and maintain and hard to make it go fast (on first load) And it only got worse and the overengineering to make it looks fast in the first load is not worth it as modern JS frameworks are... - Source: Hacker News / 8 months ago
  • Ask HN: Why Did Python Win?
    Based on what? https://insights.stackoverflow.com/trends?tags=python%2Cjava. - Source: Hacker News / 10 months ago
  • Ask HN: Why Did Python Win?
    Fair enough, my information is outdated. StackOverflow agrees. [1] [1] https://insights.stackoverflow.com/trends?tags=django%2Cruby-on-rails. - Source: Hacker News / 10 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Stack Overflow Trends and HelpScout, you can also consider the following products

Community Questions for Confluence - Keep questions and answers in one place with an engaging, community-driven Q&A discussion forum, powered by Confluence

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stack Roboflow - Coding questions pondered by an AI.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Answer Bot by Intercom - Instant resolutions, happier customers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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