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Square for Retail VS Delighted

Compare Square for Retail VS Delighted and see what are their differences

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  2. » Videos
  3. » Reviews
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Square for Retail logo Square for Retail

Point-of-sale app & set of tools for retail businesses

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Square for Retail Landing page
    Landing page //
    2023-06-15
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Square for Retail

Website
squareup.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Square for Retail features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Square for Retail videos

+ Add

Introducing Square for Retail

More videos:

  • Review - Square review: Square for Retail Saves the Day!!

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Square for Retail and Delighted)

Square for Retail

Delighted

POS
100 100%
POS
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Payments Processing
100 100%
Payments Processing
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Square for Retail and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Square for Retail and Delighted

Square for Retail Reviews

20 Best Retail Management Software Reviewed for 2024
Square for Retail’s POS app enables businesses to process sales, manage inventory, and track customer data at the point of sale. Square for Retail is a POS solution offered by Square—a popular provider of payment processing tools.
Source: theecommmanager.com
6 Best Retail Management Software 2020
Square is an app-based program and while you can access management and back-end features through a browser, the POS is only accessible through an iPad. Many of the back-end features, like inventory management, are only accessible through the dashboard, not the app. So you will need to use both the app and the browser-based dashboard to access all of Square for Retail’s...
Source: fitsmallbusiness.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Square for Retail mentions (0)

We have not tracked any mentions of Square for Retail yet. Tracking of Square for Retail recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Square for Retail and Delighted, you can also consider the following products

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

LS Retail - LS Retail management software solutions & POS systems help retailers, restaurateurs, pharmacies & forecourt businesses worldwide optimize operations & increase revenue.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

Survicate - Collect feedback on your website and find out more about your visitors.

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