Software Alternatives, Accelerators & Startups

Springbot VS NICE inContact

Compare Springbot VS NICE inContact and see what are their differences

Springbot logo Springbot

Springbot is an eCommerce marketing automation platform.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Springbot Landing page
    Landing page //
    2023-06-21
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Springbot videos

Springbot (Andy Farrell / 2020) ZX Spectrum Review

More videos:

  • Review - How Springbot Helps Ecommerce Stores Grow!
  • Review - Springbot - Mars Attack! (2020) Walkthrough (All gems collected) + Review, ZX Spectrum

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Springbot and NICE inContact)
eCommerce
100 100%
0% 0
Communication
0 0%
100% 100
eCommerce Analytics
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Springbot and NICE inContact

Springbot Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Springbot and NICE inContact, you can also consider the following products

Woopra - Track your customers' web and mobile activity, forms, emails, support tickets and more, all in one place with customer analytics. Analyze and take action.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

OWOX BI - We are proud that OWOX BI has been recognized as a leading analytics product by G2 Crowd for 3 years in a row.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.