Software Alternatives, Accelerators & Startups

Spotfone VS NICE inContact

Compare Spotfone VS NICE inContact and see what are their differences

Spotfone logo Spotfone

Spotfone delivers telephone VoIP integration with Zoho, an all-inclusive cloud phone system...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Spotfone Landing page
    Landing page //
    2019-10-26
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Spotfone videos

Telefone via Satélite Globalstar GSP1700 SPOTFONE

More videos:

  • Review - ZOHO + Spotfone at VoIP2Day MAD

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Spotfone and NICE inContact)
VoIP
100 100%
0% 0
Communication
2 2%
98% 98
Cloud Business Telephony
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Spotfone and NICE inContact

Spotfone Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Spotfone and NICE inContact, you can also consider the following products

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Servetel.in - Servetel is an Indian cloud telephony service provider. We provide services such as Toll-Free Number, Virtual Number, IVR, Bulk SMS and Voice Broadcasting.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Knowlarity - Knowlarity is a leading Cloud telephony solution across 65 countries providing virtual numbers, IVR solutions, Call center services and API solutions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.