Software Alternatives, Accelerators & Startups

Spectrum Chat VS Aircall

Compare Spectrum Chat VS Aircall and see what are their differences

Spectrum Chat logo Spectrum Chat

A newly open sourced self hosted Slack like alternative for building persistent chat communities

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Spectrum Chat Landing page
    Landing page //
    2023-04-24
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Spectrum Chat videos

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Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Spectrum Chat and Aircall)
Communication
6 6%
94% 94
Group Chat & Notifications
Enterprise Communication
0 0%
100% 100
Chat
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Spectrum Chat and Aircall

Spectrum Chat Reviews

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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall should be more popular than Spectrum Chat. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Spectrum Chat mentions (1)

  • Show HN: GraphCDN, the GraphQL CDN with edge caching and analytics
    > We spent months building custom caching for our GraphQL API from scratch Could you not abandon GraphQL? Returning non-customized responses, while taking more bandwidth, is much more cache friendly for the client, proxies and particularly servers - where you can do simple yet powerful things (e.g. version-based invalidation and pre-generated payloads come to mind). Like, I went to https://spectrum.chat/explore... - Source: Hacker News / almost 3 years ago

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 12 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Spectrum Chat and Aircall, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Dialog Messenger - handy and feature-rich enterprise multi-device messenger available for server or cloud – Slack-like, but not Slack-limited

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

RingCentral Video - Live life unlimited. Free video meetings and team messaging in one app that works the way you do.

CloudTalk - Work locally, grow globally