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SOTI ONE Platform VS Jira Service Desk

Compare SOTI ONE Platform VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SOTI ONE Platform logo SOTI ONE Platform

When everything is connected, SOTI ONE simplifies it all and makes business mobility smarter, faster and more reliable.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • SOTI ONE Platform Landing page
    Landing page //
    2023-08-21
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

SOTI ONE Platform videos

+ Add

The SOTI ONE Platform – Connecting Everything

More videos:

  • Review - SOTI SYNC 19: Get Your Learn On – SOTI ONE Platform

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to SOTI ONE Platform and Jira Service Desk)

SOTI ONE Platform

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SOTI ONE Platform and Jira Service Desk

SOTI ONE Platform Reviews

We have no reviews of SOTI ONE Platform yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing SOTI ONE Platform and Jira Service Desk, you can also consider the following products

42Gears UEM - Learn how 42Gears UEM Solution efficiently manages all endpoints. Manage every device and every use case with Unified Endpoint Management.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Sophos Mobile - Sophos Mobile lets you secure any combination of personal and corporate-owned devices with minimal effort and centrally manage end users with Sophos Central.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ivanti Patch for SCCM - Ivanti Patch for SCCM is a cloud-based software solution now available as Patch for MEM that is used to patch the various third-party applications to their consoles from the configuration manager seamlessly.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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