Software Alternatives, Accelerators & Startups

Sortd for Slack VS Labidesk

Compare Sortd for Slack VS Labidesk and see what are their differences

Sortd for Slack logo Sortd for Slack

Get Trello-style project boards right in your Slack!

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Sortd for Slack Landing page
    Landing page //
    2021-07-26
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Labidesk

$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web

Sortd for Slack videos

Meet Sortd for Slack

More videos:

  • Review - Sortd for Slack - Overview

Labidesk videos

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Sortd for Slack and Labidesk)
Productivity
46 46%
54% 54
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Sortd for Slack and Labidesk, you can also consider the following products

Slack Jira Integration - Easily keep issues moving right from Slack

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Actions from Slack - Turn Slack messages into tickets, issues, tasks, and more.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Trello for Slack - Organize anything with anyone, inside Slack

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.