Software Alternatives, Accelerators & Startups

SolarWinds Service Desk VS Obkio

Compare SolarWinds Service Desk VS Obkio and see what are their differences

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Obkio logo Obkio

Simple Network Monitoring and Network Troubleshooting software to empower users to identify and troubleshoot network & application slowdown from the end-user perspective.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • Obkio Landing page
    Landing page //
    2023-02-18

Obkio is a simple network monitoring and network troubleshooting SaaS solution that empowers users to take control of their network performance. Continuously monitor the health of network and core business applications to improve the end-user experience and identify the cause of intermittent network, VoIP, video, and applications slowdown in seconds - because nothing is more frustrating than a faulty connection.

Obkio’s solution consists of deploying physical or software network monitoring Agents at strategic locations in a company's offices or network destinations to continuously measure network performance, collect data, and notify users of network issues or degradation.

Obkio continuously tests and measures different operating parameters based on network metrics, such as latency, jitter, packet loss, quality of service and customer experience via the QoE (Quality of Experience) and performs speed ​​tests regularly to check whether the data available coincides well with what should be offered by service providers.

With Obkio’s Network Device Monitoring solution, monitor the performance of key devices such as Firewalls, Routers, Switches, Wifi APs and any SNMP-enabled devices.

Try Obkio for free with a 14-day trial, with access to all of Obkio’s premium features. Users can also choose from a variety of free and paid plans tailored to their needs.

Obkio

Website
obkio.com
$ Details
freemium $29.0 / Monthly (1 customer device included, 2 users included)
Platforms
Windows Mac OSX Linux Docker Web
Release Date
2018 January

SolarWinds Service Desk features and specs

No features have been listed yet.

Obkio features and specs

  • Network Monitoring: Network monitoring from the end-user perspective.
  • Network Performance Monitoring: End-to-end network performance monitoring.
  • Network Device Monitoring: Monitor the health of key SNMP network devices.
  • Synthetic Traffic: Network monitoring using synethtic traffic.
  • Real-time Monitoring: Network Monitoring Agents send synthetic traffic every 500 ms.
  • Cloud Network Monitoring: Real-time cloud infrastructure and app monitoring.
  • Internet Monitoring: Troubleshoot Internet and SaaS performance issues.
  • MPLS Performance Monitoring: Monitor private and MPLS networks.
  • VoIP Monitoring: Identify and troubleshoot VoIP Quality issues.
  • SD-WAN Monitoring: Monitor end-to-end SD-WAN performance.
  • UC Monitoring: Monitor unified communications application performance.
  • Remote Network Monitoring: Monitor network performance of remote sites.
  • Firewall Monitoring: Monitor firewall performance to quickly identify issues.

SolarWinds Service Desk videos

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Obkio videos

Obkio Installation Tutorial

More videos:

  • Review - What is Network Monitoring | Obkio
  • Review - Top 5 Network Performance Metrics | Obkio
  • Review - The Most Asked Network Performance Questions | Obkio

Category Popularity

0-100% (relative to SolarWinds Service Desk and Obkio)
Help Desk
100 100%
0% 0
Monitoring Tools
65 65%
35% 35
Service Desk
100 100%
0% 0
Network & Admin
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and Obkio

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.

Obkio Reviews

We have no reviews of Obkio yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Obkio seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

Obkio mentions (1)

  • Internal RMM but not sure where to look.
    We can't do all that but we can help with Network Device Monitoring and Network Performance Monitoring. Let me know if I can help. https://obkio.com. Source: almost 3 years ago

What are some alternatives?

When comparing SolarWinds Service Desk and Obkio, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

SolarWinds Network Bandwidth Analyzer - Download a 30-day free trial of Network Bandwidth Analyzer Pack, easy-to-use software that delivers real-time monitoring, alerting, and reporting for routers, switches, and other SNMP-enabled devices.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SevOne - SevOne provides network managers with monitoring, troubleshooting, and performance reporting capabilities.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Azure Network Watcher - Azure Network Watcher provides multiple features to help you visualize key parameters, track, troubleshoot, and activate or deactivate logs for resources in an Azure virtual network.