Software Alternatives & Reviews

SolarWinds Service Desk VS JivoChat

Compare SolarWinds Service Desk VS JivoChat and see what are their differences

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

JivoChat logo JivoChat

JivoChat is a live chat that enables you to talk to visitors on your website
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • JivoChat Landing page
    Landing page //
    2023-06-28

SolarWinds Service Desk videos

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

JivoChat videos

JivoChat Review - Unlimited Live Chat On WordPress & Omnichannel Customer Service

More videos:

  • Review - Mike's JivoChat Live Chat Review - SmartSites Partners

Category Popularity

0-100% (relative to SolarWinds Service Desk and JivoChat)
Help Desk
57 57%
43% 43
Customer Support
0 0%
100% 100
Service Desk
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using SolarWinds Service Desk and JivoChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and JivoChat

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.

JivoChat Reviews

What are alternatives to LiveChat?
You can try JivoChat: Omnichannel business messenger that helps you connect with your website visitors where they are while increasing conversion rates.
Source: www.quora.com

What are some alternatives?

When comparing SolarWinds Service Desk and JivoChat, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.