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SolarWinds Service Desk VS insightIDR

Compare SolarWinds Service Desk VS insightIDR and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

insightIDR logo insightIDR

insightIDR is an incident detection and response tool.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • insightIDR Landing page
    Landing page //
    2023-07-22

SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

insightIDR videos

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Amedisys Sees Immediate Value, ROI with Rapid7 InsightIDR

Category Popularity

0-100% (relative to SolarWinds Service Desk and insightIDR)

SolarWinds Service Desk

insightIDR

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
46 46%
Monitoring Tools
54% 54
Service Desk
100 100%
Service Desk
0% 0
Cyber Security
0 0%
Cyber Security
100% 100

User comments

Share your experience with using SolarWinds Service Desk and insightIDR. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and insightIDR

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

insightIDR Reviews

Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Automatic creation of corresponding tickets for any type of alert that is created or managed by InsightIDR.
Source: www.softwaretestinghelp.com

What are some alternatives?

When comparing SolarWinds Service Desk and insightIDR, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

HackerOne - HackerOne provides a platform designed to streamline vulnerability coordination and bug bounty program by enlisting hackers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Trustwave Services - Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Acunetix - Audit your website security and web applications for SQL injection, Cross site scripting and other...

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