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SolarWinds Service Desk VS HetrixTools

Compare SolarWinds Service Desk VS HetrixTools and see what are their differences

Netumo
Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues. featured
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  3. » Reviews
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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

HetrixTools logo HetrixTools

FREE Uptime Monitoring + Server Monitoring + Status Page + Blacklist Monitoring!
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • HetrixTools Landing page
    Landing page //
    2019-03-03

Free Uptime Monitoring

Minimize your downtime by being the first to know about it! Start off with 15 Uptime Monitors, checked every 1 minute, from around the world, completely FREE forever.

Uptime Monitor features included for free:

  • Accurate downtime detection, checking your website/server from around the world simultaneously
  • Public Uptime Status Page
  • Server Resource Usage Monitoring
  • Public/Private Uptime Reports
  • SSL Validity/Hostname Monitor
  • SSL Expiration Monitor
  • Domain Name Expiration Monitor
  • Nameservers Change Detection
  • Maintenance Mode + Schedule Maintenance + One-click Maintenance
  • much more

Free Blacklist Monitor

The simple, yet effective way of monitoring all of your IPs & Domains and notice if any of them get blacklisted on the most popular blacklists, so you can immediately take action to find the cause and start the delisting procedures, before it gets to affect your clients or your network reputation.

Why HetrixTools?

  • The user interface is extremely fast and simple to work with, no need to load countless pages to get things done
  • We're constantly developing and improving the platform to get even better and contain more features
  • If you're willing to spend 5 minutes of your time to try out our platform you'll see everything mentioned above for yourself

SolarWinds Service Desk

Website
solarwinds.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

HetrixTools

Website
hetrixtools.com
Pricing URL
Official HetrixTools Pricing
$ Details
freemium $9.95 / Monthly (Professional Uptime Monitoring)
Platforms
Browser
Release Date
2015 May
Edit details

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

HetrixTools videos

No HetrixTools videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to SolarWinds Service Desk and HetrixTools)

SolarWinds Service Desk

HetrixTools

Help Desk
100 100%
Help Desk
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Service Desk
100 100%
Service Desk
0% 0
Monitoring Tools
40 40%
Monitoring Tools
60% 60

User comments

Share your experience with using SolarWinds Service Desk and HetrixTools. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and HetrixTools

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

HetrixTools Reviews

We have no reviews of HetrixTools yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HetrixTools seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

HetrixTools mentions (16)

  • How to check how many resources use my website?
    You can use "htop" command to view current CPU, RAM and SWAP usage, also see which process is taking up how much of each resource. And if you want to collect data over time, you can use a monitoring agent like https://hetrixtools.com/ to monitor network, cpu, ram, disk access etc all of the time. Source: about 1 year ago
  • Does ManageWP have a feature to monitor SSL Uptime?
    HetrixTools about the best free service I've used that includes that. Source: over 1 year ago
  • Is hetzner down?
    You can use hetrixtools Uptime Monitor for free. Https://hetrixtools.com Better Uptime is also good. Https://betterstack.com/better-uptime. Source: over 1 year ago
  • Xfinity is what the folks are using?
    I'm using Ziply and they have been pretty much rock solid. I have a free uptime service via https://hetrixtools.com/ and they claim that in 2022 my uptime percentage is 99.9990%. And likely some of that is when I have decided to reboot my router. Source: almost 2 years ago
  • Script to record when internet is down and keep track? Also Email everyday once ISP is available
    Perhaps monitor from outside though unless you run it yourself I don't think every second would be easy to find. A couple of possibilities: https://hetrixtools.com/ and https://uptimerobot.com/. Source: about 2 years ago
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What are some alternatives?

When comparing SolarWinds Service Desk and HetrixTools, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

UptimeRobot - Free Website Uptime Monitoring

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

MxToolBox - All of your MX record, DNS, blacklist and SMTP diagnostics in one integrated tool.

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