Software Alternatives, Accelerators & Startups

SolarWinds Service Desk VS GorillaDesk

Compare SolarWinds Service Desk VS GorillaDesk and see what are their differences

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

GorillaDesk logo GorillaDesk

Field Service Management Software for Pest Control, Lawn Care, Pool Services, and more!
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • GorillaDesk Landing page
    Landing page //
    2023-08-28

GorillaDesk is a cloud-based field service management (FSM) solution designed for pest control. Lawn Care, and Pool Service businesses. Key features include:

  • Job Scheduling
  • Routing Optimization and Management
  • Invoicing and Billing
  • Appointment Scheduling & Confirmation
  • Customer Portal
  • Customer Review Generation
  • Fleet Management or GPS Tracking
  • Email and SMS
  • Mobile App.

GorillaDesk helps users to keep track of their devices by attaching barcodes to traps and other related equipment. The solution also helps users to create jobs, assign them to a particular team member, attach files from external accounts, and access the customer data from multiple devices.

Additionally, GorillaDesk features a drag-and-drop calendar and provides users with functionalities such as email automation, document management, and cost estimation. Users are also offered mobile applications for iOS and Android devices that enable them to remotely manage their business operations. Supported integrations include QuickBooks, Stripe, Amazon web services, and more.

Services are offered on a monthly subscription basis that includes support via phone, FAQs, and online live chat.

GorillaDesk

$ Details
paid Free Trial $49.0 / Monthly (Pricing for 1 schedule)
Platforms
Windows Mac OSX Android iOS Web Safari
Release Date
2014 March

SolarWinds Service Desk features and specs

No features have been listed yet.

GorillaDesk features and specs

  • Easy to Set-up and use: Free Training and Onboarding Support to help you achieve success!
  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Scheduling: Allows users to schedule instances, changes or other operational tasks in advance.
  • Invoice management: Get paid faster with GorillaDesk invoicing software for Pest Control Lawn, and Pool Service businesses

SolarWinds Service Desk videos

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

GorillaDesk videos

GorillaDesk's Mobile Job Workflow

Category Popularity

0-100% (relative to SolarWinds Service Desk and GorillaDesk)
Help Desk
100 100%
0% 0
Pest Control Management
0 0%
100% 100
Service Desk
100 100%
0% 0
Work Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and GorillaDesk

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.

GorillaDesk Reviews

We have no reviews of GorillaDesk yet.
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What are some alternatives?

When comparing SolarWinds Service Desk and GorillaDesk, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Pocomos - Customer focused pest control software

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ServSuite - ServSuite Mobile allows users to go paperless with work orders and proposals while managing and tracking usage in the field for customer service.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Briostack - Automated online pest control software with customer portal