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SolarWinds Service Desk VS FreshBooks

Compare SolarWinds Service Desk VS FreshBooks and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

FreshBooks logo FreshBooks

The ideal accounting software for small business owners.
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  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • FreshBooks Landing page
    Landing page //
    2021-11-01

SolarWinds Service Desk videos

+ Add

Why Choose Samanage IT Service Management Software?

More videos:

  • Review - SolarWinds Service Desk Overview
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

FreshBooks videos

+ Add

FreshBooks Review and Pricing for 2019

More videos:

  • Review - Freshbooks Review: Pros, Cons, and Alternatives
  • Review - FreshBooks Review and Getting Started
  • Review - Freshbooks Review (in 2020)
  • Review - Freshbooks Review - What I think after 2 years of using Freshbooks
  • Review - QuickBooks vs FreshBooks (in 2021)
  • Review - Freshbooks Review (Why I left 🤦 and came Back 😃 in 2022)
  • Review - QuickBooks vs FreshBooks - Which One Is Winner? (2022)

Category Popularity

0-100% (relative to SolarWinds Service Desk and FreshBooks)

SolarWinds Service Desk

FreshBooks

Help Desk
100 100%
Help Desk
0% 0
Accounting
0 0%
Accounting
100% 100
Service Desk
100 100%
Service Desk
0% 0
Bookkeeping
0 0%
Bookkeeping
100% 100

User comments

Share your experience with using SolarWinds Service Desk and FreshBooks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and FreshBooks

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

FreshBooks Reviews

Top 9 NetSuite Alternative Software for Professional Services
Like Xero and QuickBooks, FreshBooks can be a good alternative to NetSuite for users looking for essential financial features. It’s an affordable option for streamlining financial processes and client billing. However, a notable downside frequently mentioned in reviews is issues with customer support, especially response times.
Source: productive.io
5 Best Alternatives to QuickBooks Accounting Software
FreshBooks has three pricing plans with monthly charges ranging from $15 to $55, depending on the number of clients and required features. It also features a custom plan for large businesses. The company periodically offers discount promotions as well, availing its pricing tiers for up to 50% off the nominal cost. FreshBooks’s costs and plans are quite similar to those of...
Source: www.businessnewsdaily.com
The 8 Best QuickBooks Alternatives for Small Businesses
FreshBooks requires little in the way of setup, so you can be up and running in minutes. It is best suited for freelancers and sole proprietors. FreshBooks offers a self-employed plan, along with a teams plan for small businesses with multiple users. As an added bonus, FreshBooks includes a highly intuitive interface that even computer novices will be comfortable with.
Source: www.fool.com
7 Best QuickBooks Alternatives for Small Businesses
If you’re worried about getting stuck on an issue with the software and having to wade through pages of online FAQs to try to solve the problem yourself, don’t be. FreshBooks has excellent customer-service associates who respond quickly to your questions, often replying to emails within 90 minutes and to phone calls within three rings.
Source: www.fundera.com
20 best accounting software tools
If you’re looking for a free alternative to the more expensive accounting tools such as QuickBooks and FreshBooks, you can try Wave Accounting – you’ll get a cost-effective invoicing and accounting app that allows card processing and handling payroll.
Source: clockify.me

Social recommendations and mentions

Based on our record, FreshBooks seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

FreshBooks mentions (3)

  • How do your employees/subcontractors track time?
    Do you want to tie contractor's logged time to specific clients and projects? I was using a PHP application installed on my own server for years and the developer seems to have all but abandoned it so I've been looking for alternatives. I'm currently testing out Freshbooks and after about a month using it, here are my observations:. Source: over 1 year ago
  • How to bill your clients?
    Take a look at dubsado.com and freshbooks.com for ideas. Source: over 1 year ago
  • Good time tracking/invoice software
    Maybe try freshbooks.com, been using them with a company we do business with and hasn't let me down. Also looks like they have time tracking software. Source: almost 3 years ago

What are some alternatives?

When comparing SolarWinds Service Desk and FreshBooks, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Xero - Xero is online accounting for your small business.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

QuickBooks - Business runs better with QuickBooks, the #1 accounting solution for small business.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Zoho Books - Smart Accounting for Growing Business

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