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SolarWinds Service Desk VS Acuity Scheduling

Compare SolarWinds Service Desk VS Acuity Scheduling and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Acuity Scheduling logo Acuity Scheduling

Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • Acuity Scheduling Landing page
    Landing page //
    2023-08-29

Meet the personal assistant for your schedule (only better) that works 24/7 behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your desktop, tablet, or phone too.

Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling!

SolarWinds Service Desk features and specs

No features have been listed yet.

Acuity Scheduling features and specs

  • Free Trial: Yes
  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Mobile prioritized UI: Yes
  • Easy to Set-up and use: Yes

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Acuity Scheduling videos

+ Add

Acuity Scheduling Review and Walkthrough - Why I

More videos:

  • Review - Acuity Scheduling V Schedule Once V Calendly
  • Review - Acuity Scheduling Beginner Introduction 2019

Category Popularity

0-100% (relative to SolarWinds Service Desk and Acuity Scheduling)

SolarWinds Service Desk

Acuity Scheduling

Help Desk
100 100%
Help Desk
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100
Service Desk
100 100%
Service Desk
0% 0
Appointment Scheduling
0 0%
Appointment Scheduling
100% 100

User comments

Share your experience with using SolarWinds Service Desk and Acuity Scheduling. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and Acuity Scheduling

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Acuity Scheduling Reviews

The Best 24 Appointment Scheduling Apps and Booking Software
Acuity Scheduling makes it easy to book appointments with clients and prospects. It’s an online assistant where prospects, customers, and clients can see your real-time availability and book their own appointments. The tool allows you to send customized confirmations that reflect your branding. And you can send appointment reminders and follow-up messages by email or text.
Source: blog.hubspot.com
The Best Alternatives to Doodle That You Should Check Out
One drawback is having to add available time slots by hand, making Acuity Scheduling time-consuming.
Source: trafft.com
The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
Service-based businesses need more than a scheduling app — they need something like Acuity Scheduling that lets customers book appointments and pay for services at the same time.
Source: www.chilipiper.com
10 Zenoti Alternatives 2020 | Salon & Spa Scheduling Software
Acuity Scheduling enables the prompt visualization of real-time availability and an easy method for scheduling appointments. The major feature is the calendar coordination. Acuity Scheduling sends notifications about scheduling the appointments; hence, it assures that you don’t miss any. The customers can book the appointments with you without leaving the website or the...
Source: solutionsuggest.com
Best Salon Software 2020: The Ultimate Guide
There are several reasons why you may not want to go for an All-in-One Salon Software and instead choose an Appointment Software (like Square Appointments or Acuity Scheduling) + specialized tools.
Source: thesalonbusiness.com

Social recommendations and mentions

Based on our record, Acuity Scheduling seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

Acuity Scheduling mentions (6)

  • Booking appointments online with payment processing
    I love (acuityscheduling.com). All the best to you. If you need a website please reach out. All the best to you!! (proquestdigital.com). Source: about 1 year ago
  • Recommendations for online scheduling app for a one-man tutoring business
    Have you checked acuity? https://acuityscheduling.com seems to be very popular and simple to use. Source: over 2 years ago
  • Need help finding a scheduling platform for my online kids classes business. what do you use?
    In my search, I stumbled upon https://acuityscheduling.com and it seems to check the boxes (wihtout havign actually tried their demo yet) but it is definitely more expensive than corsizio and I wonder if I need everything it can do. Do any of you have any experience with Acuity Scheduling? Would it be a good fit for my small business or is there something better? Source: over 2 years ago
  • What do you use to help with interview booking availability?
    Acuity scheduling does what you're asking https://acuityscheduling.com. Source: over 2 years ago
  • [question] is there an app for scheduling someone else?
    Acuity or Calendly would also let you do this. People normally use these sites to allow their clients to schedule meetings or classes, but you could certainly set up a calendar for your boss where you are the only "client" — you're the only person who schedules meetings. It's a bit more complicated than the Google Calendar option, but it might give you what you want. I'm a professional leadership and executive... Source: over 2 years ago
View more

What are some alternatives?

When comparing SolarWinds Service Desk and Acuity Scheduling, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

YouCanBook.me - YouCanBook.me is a cloud-based service which allows your customers to schedule appointments and make bookings.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Doodle - Make meetings happen. With Doodle, scheduling becomes quick and easy.

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