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SolarWinds Server & Application Monitor VS SolarWinds Service Desk

Compare SolarWinds Server & Application Monitor VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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SolarWinds Server & Application Monitor logo SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor provides deep visibility into health, availability and performance of enterprise applications and multi-vendor servers.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • SolarWinds Server & Application Monitor Landing page
    Landing page //
    2023-08-05
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

SolarWinds Server & Application Monitor videos

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SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to SolarWinds Server & Application Monitor and SolarWinds Service Desk)

SolarWinds Server & Application Monitor

SolarWinds Service Desk

Monitoring Tools
47 47%
Monitoring Tools
53% 53
Help Desk
0 0%
Help Desk
100% 100
Log Management
100 100%
Log Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using SolarWinds Server & Application Monitor and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Server & Application Monitor and SolarWinds Service Desk

SolarWinds Server & Application Monitor Reviews

HWMonitor Review & Alternatives for 2023
HWMonitor is a versatile tool in its own right but if you’re looking for something different or more modern, SolarWinds Server & Application Monitor, Paessler PRTG Network Monitor, and HWiNFO stand in as great alternatives. If you have the budget then SolarWinds Server & Application Monitor offers a full-featured hardware monitoring experience that is easy to configure.
Source: www.comparitech.com
Active Directory Monitoring Tools & Software for Enterprise AD Management!
As a long-time user of SolarWinds Server & Application Monitor (SAM), I can vouch for its efficacy with monitoring Active Directory environments. This is not necessarily your one-stop-shop for Active Directory monitoring, but in many cases you’d be surprised with the robust capabilities.
Source: www.networkmanagementsoftware.com
15 Best IT Monitoring Tools and Software
SolarWinds SAM is functional for both Windows and Linux and can monitor applications and servers both on-prem and in the cloud.
Source: blog.inedo.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing SolarWinds Server & Application Monitor and SolarWinds Service Desk, you can also consider the following products

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Microsoft System Center - Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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