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SolarWinds Patch Manager VS ManageEngine ServiceDesk Plus

Compare SolarWinds Patch Manager VS ManageEngine ServiceDesk Plus and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SolarWinds Patch Manager logo SolarWinds Patch Manager

SolarWinds Patch Manager is an intuitive patch management software for quickly addressing software vulnerabilities.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • SolarWinds Patch Manager Landing page
    Landing page //
    2023-09-25
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

SolarWinds Patch Manager features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

SolarWinds Patch Manager videos

+ Add

Solarwinds Patch Manager Demo

More videos:

  • Review - Introduction to SolarWinds Patch Manager
  • Review - SolarWinds Lab Bits: A Brief SolarWinds Patch Manager Overview

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to SolarWinds Patch Manager and ManageEngine ServiceDesk Plus)

SolarWinds Patch Manager

ManageEngine ServiceDesk Plus

Patch Management
100 100%
Patch Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Monitoring Tools
44 44%
Monitoring Tools
56% 56
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using SolarWinds Patch Manager and ManageEngine ServiceDesk Plus. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Patch Manager and ManageEngine ServiceDesk Plus

SolarWinds Patch Manager Reviews

We have no reviews of SolarWinds Patch Manager yet.
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ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

What are some alternatives?

When comparing SolarWinds Patch Manager and ManageEngine ServiceDesk Plus, you can also consider the following products

ManageEngine Patch Manager Plus - Patch Manager Plus, an all-round patching solution, offers automated patch deployment for Windows, macOS, and Linux endpoints, plus patching support for 350+ third-party applications You can use it to patch computers within LAN and WAN.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WSUS Offline Update - Using "WSUS Offline Update" (formerly known as "ct offline update" or "DIY...

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

WHDownloader - A lightweight and easy to use Downloader which allows you to find and apply the latest Microsoft Windows updates....

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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