Software Alternatives, Accelerators & Startups

SolarWinds NPM VS Freshservice

Compare SolarWinds NPM VS Freshservice and see what are their differences

SolarWinds NPM logo SolarWinds NPM

Advanced network monitoring for on-premises, hybrid, and cloud. Download a FREE 30-day trial of SolarWinds Network Performance Monitor (NPM) today!

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • SolarWinds NPM Landing page
    Landing page //
    2023-09-22
  • Freshservice Homepage
    Homepage //
    2024-05-06

SolarWinds NPM videos

SolarWinds NPM: Your Complete Network Monitoring Solution

More videos:

  • Review - Overview of Quality of Experience Dashboard in SolarWinds NPM

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to SolarWinds NPM and Freshservice)
Monitoring Tools
49 49%
51% 51
Project Management
0 0%
100% 100
Log Management
100 100%
0% 0
Performance Monitoring
100 100%
0% 0

User comments

Share your experience with using SolarWinds NPM and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds NPM and Freshservice

SolarWinds NPM Reviews

The Best Cacti Monitoring Alternatives
The SolarWinds Network Performance Monitor is a paid tool, the best of the best. It’s a network monitoring solution to help you find, diagnose, and resolve network performance issues. The tool is mainly focused on maintaining the health of the devices within your network.
13 Best Nagios Alternatives for Networks, Servers, IT Systems Monitoring
Unlike Solarwinds NPM described above which is focused only on networking, checkmk can monitor a wide range of devices such as servers, network devices, applications etc.
Best Open Source Network Monitoring Tools and Software (Linux/Windows)
Solarwinds Network Performance Monitor is another Great monitoring tool that has a large community behind it and has updates almost every year.
15 Best IT Monitoring Tools and Software
SolarWinds NPM is SolarWinds’s network troubleshooter. NPM is easy to use, can be used across physical, cloud-based, or mixed businesses.
Source: blog.inedo.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds NPM mentions (0)

We have not tracked any mentions of SolarWinds NPM yet. Tracking of SolarWinds NPM recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing SolarWinds NPM and Freshservice, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Basecamp - A simple and elegant project management system.

Wireshark - Wireshark is a network protocol analyzer for Unix and Windows. It lets you capture and interactively browse the traffic running on a computer network.

Redmine - Flexible project management web application