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SolarWinds MSP Manager VS OTRS ITSM

Compare SolarWinds MSP Manager VS OTRS ITSM and see what are their differences

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SolarWinds MSP Manager logo SolarWinds MSP Manager

SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.
  • SolarWinds MSP Manager Landing page
    Landing page //
    2023-09-28
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16

SolarWinds MSP Manager videos

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SolarWinds MSP Manager

OTRS ITSM videos

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OTRS 3: Installing OTRS ITSM

Category Popularity

0-100% (relative to SolarWinds MSP Manager and OTRS ITSM)

SolarWinds MSP Manager

OTRS ITSM

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
31 31%
Help Desk
69% 69
IT Management
100 100%
IT Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing SolarWinds MSP Manager and OTRS ITSM, you can also consider the following products

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Yaazhini - Free Android Application APK & API Vulnerability Scanner tool. Available for Windows & Mac. Get the Android app security scanner.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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