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SolarWinds MSP Manager VS OTRS Business Solution

Compare SolarWinds MSP Manager VS OTRS Business Solution and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
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  4. » Alternatives

SolarWinds MSP Manager logo SolarWinds MSP Manager

SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.

OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an
  • SolarWinds MSP Manager Landing page
    Landing page //
    2023-09-28
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26

SolarWinds MSP Manager videos

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SolarWinds MSP Manager

OTRS Business Solution videos

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OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

Category Popularity

0-100% (relative to SolarWinds MSP Manager and OTRS Business Solution)

SolarWinds MSP Manager

OTRS Business Solution

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
49 49%
Help Desk
51% 51
IT Management
100 100%
IT Management
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using SolarWinds MSP Manager and OTRS Business Solution. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, OTRS Business Solution seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds MSP Manager mentions (0)

We have not tracked any mentions of SolarWinds MSP Manager yet. Tracking of SolarWinds MSP Manager recommendations started around Mar 2021.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago

What are some alternatives?

When comparing SolarWinds MSP Manager and OTRS Business Solution, you can also consider the following products

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Yaazhini - Free Android Application APK & API Vulnerability Scanner tool. Available for Windows & Mac. Get the Android app security scanner.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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