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SolarWinds DameWare Remote Support VS Freshservice

Compare SolarWinds DameWare Remote Support VS Freshservice and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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SolarWinds DameWare Remote Support logo SolarWinds DameWare Remote Support

Simplify remote IT administration with Dameware Remote Support, an affordable remote support software that helps speed up desktop support and systems troubleshooting.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • SolarWinds DameWare Remote Support Landing page
    Landing page //
    2023-07-22
  • Freshservice Landing page
    Landing page //
    2023-06-09

SolarWinds DameWare Remote Support videos

+ Add

DameWare Remote Support and Mini Remote Control Guided Tour

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to SolarWinds DameWare Remote Support and Freshservice)

SolarWinds DameWare Remote Support

Freshservice

Remote Desktop
100 100%
Remote Desktop
0% 0
Project Management
0 0%
Project Management
100% 100
Monitoring Tools
7 7%
Monitoring Tools
93% 93
Remote PC Access
100 100%
Remote PC Access
0% 0

User comments

Share your experience with using SolarWinds DameWare Remote Support and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds DameWare Remote Support and Freshservice

SolarWinds DameWare Remote Support Reviews

14 Best TeamViewer Alternatives of 2022
Dameware Remote Support is yet another powerful remote access terminal offered by SolarWinds. Compared to the Dameware Mini Remote Control, this one is packed with even more advanced features. For instance, you can use Dameware Remote Support for managing the security of an entire network. Not only that, but you can also use it for managing licenses and user accounts.
Source: www.cloudzat.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds DameWare Remote Support mentions (0)

We have not tracked any mentions of SolarWinds DameWare Remote Support yet. Tracking of SolarWinds DameWare Remote Support recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing SolarWinds DameWare Remote Support and Freshservice, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

Redmine - Flexible project management web application

GoToAssist - RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

Basecamp - A simple and elegant project management system.

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