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Softinsa VS BoldDesk

Compare Softinsa VS BoldDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
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Softinsa logo Softinsa

Estão abertas as candidaturas para a 29ª edição do Prémio Científico IBM A Softinsa, empresa do grupo IBM, anuncia a abertura das  candidaturas ao Prémio C

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Softinsa Landing page
    Landing page //
    2022-07-04
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Softinsa

Website
softinsa.pt
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Softinsa features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Softinsa videos

+ Add

Novo vídeo institucional da Softinsa

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Softinsa and BoldDesk)

Softinsa

BoldDesk

File Manager
100 100%
File Manager
0% 0
Customer Support
0 0%
Customer Support
100% 100
Reporting & Dashboard
100 100%
Reporting & Dashboard
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Softinsa and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Softinsa mentions (0)

We have not tracked any mentions of Softinsa yet. Tracking of Softinsa recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Softinsa and BoldDesk, you can also consider the following products

CSM Consulting - CSM is a leader in E-Rate consulting, Medi-Cal billing, software development, and other services that help school districts succeed

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Opal Wave - We provide Enterprise Performance Management (EPM), expert SAP Analytics, Cloud Services and Certified SAP consultancy, a full range of Business Analytics software, the market-leading SAP Business Planning and Consolidation (SAP BPC) powered by SAP …

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EPI-USE - Official feed for SAP SuccessFactors updates, products + news. | SAP privacy statement for followers: https://t.co/JRq4xVCJA4

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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