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SocketXP VS ConnectWise Automate

Compare SocketXP VS ConnectWise Automate and see what are their differences

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SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SocketXP logo SocketXP

Raspberry Pi and IoT device remote access, monitoring, control and management at scale.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • SocketXP Landing page
    Landing page //
    2022-07-27

SocketXP is an IoT management platform that provides secure remote access and management solutions for Internet of Things (IoT), Raspberry Pi or any embedded Linux device. It allows users to securely access and manage their IoT devices remotely over the internet, eliminating the need for direct physical access to the devices. SocketXP provides features such as tunneling, port forwarding, and secure access controls to enable users to remotely access and manage their IoT devices in a secure and convenient manner. SocketXP is primarily used by developers, IT professionals, and businesses that require remote access and management of their IoT devices for various purposes such as development, testing, monitoring, OTA updates and maintenance.

  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

SocketXP

Website
socketxp.com
Pricing URL
Official SocketXP Pricing
$ Details
freemium $0.3 / Monthly (per IoT device)
Platforms
Windows Android iOS Mac OSX Linux ARM Cross Platform
Release Date
2018 October
Edit details

ConnectWise Automate

Website
connectwise.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

SocketXP features and specs

  • IoT Remote Management
    Remotely manage, access, control, debug and monitor IoT devices
  • IoT Remote SSH Access
    Remote access to your Raspberry Pi and IoT devices
  • IoT Remote VNC access
    Remote access to your IoT Raspberry Pi Remote desktop and VNC
  • IoT Remote Monitoring
    Remotely monitor IoT device status, system resource usage and log files
  • IoT Remote Software OTA Update
    Remotely updates firmware and software on a fleet of IoT devices using OTA updates
  • IoT Security with Zero Trust
    Zero Trust Security for accessing remote IoT devices
  • IoT Logging and Auditing
    User and device activities are logged. Logs can be downloaded and analyzed using a log analyzer.
  • IoT Remote Troubleshooting
    Remotely debug and troubleshoot your IoT devices by remotely connecting to your IoT device
  • IoT Remote Configuration
    Remotely change the configuration in your IoT device by remotely logging into your device or using SocketXP remote config update feature.
  • IoT Remote Desktop Access
    Remotely access IoT desktop applications using xrdp and RDC

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

SocketXP videos

+ Add

IoT Web Service HTTP API Remote Access

More videos:

  • Demo - IoT Device Remote Access

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to SocketXP and ConnectWise Automate)

SocketXP

ConnectWise Automate

Localhost Tools
100 100%
Localhost Tools
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Testing
100 100%
Testing
0% 0
IT Management
0 0%
IT Management
100% 100

Questions and Answers

As answered by people managing SocketXP and ConnectWise Automate.

Why should a person choose your product over its competitors?

SocketXP's answer

SocketXP IoT management platform was built with security at its heart. We do not compromise on security. We also offer awesome customer support to all our users, including free users.

What makes your product unique?

SocketXP's answer

SocketXP is the only platform that provides secure remote access solution with Zero Trust security. SocketXP, unlike other IoT remote access solutions, does not open up the ports of your IoT device to the public internet (a.k.a port-forwarding).

How would you describe your primary audience?

SocketXP's answer

Enterprises, IoT Startups, Small teams, and IT professionals who are looking for a IoT remote access and Management platform to automate the job of remotely monitoring, debugging and updating software in a fleet of IoT devices.

Who are some of the biggest customers of your product?

SocketXP's answer

  • Bosch
  • Pharmetika
  • Milwaukee Tools
  • Gabriel Brazil
  • RST Instruments

User comments

Share your experience with using SocketXP and ConnectWise Automate. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SocketXP and ConnectWise Automate

SocketXP Reviews

We have no reviews of SocketXP yet.
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ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

What are some alternatives?

When comparing SocketXP and ConnectWise Automate, you can also consider the following products

ngrok - ngrok enables secure introspectable tunnels to localhost webhook development tool and debugging tool.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

ngrok Link - Remotely manage your IoT devices with SSH and HTTP

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Webhook Relay - Forward & transform webhooks with serverless functions to localhost and expose servers behind firewalls and NATs without public IP/domain.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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