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Social Intents VS Olark

Compare Social Intents VS Olark and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Social Intents logo Social Intents

Chat with your visitors from Microsoft Teams and Slack and ChatGPT. Create trained ChatGPT chatbots for deployment on your website.

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
  • Social Intents Landing page
    Landing page //
    2018-09-29

Social Intents has created a powerful live chat app that you can use right from Slack, Microsoft Teams, and Google Chat. We support unlimited agents on all plans. No per agent pricing! Chat directly from Slack, Teams, Google Chat or our web console on your desktop or mobile device. Send transcripts and leads to Zapier, MailChimp, Campaign Monitor, and others.

Now with ChatGPT integration and the ability to train your chatbot on your website content with 1 click.

  • Olark Landing page
    Landing page //
    2023-07-05

Social Intents

Website
socialintents.com
Pricing URL
Official Social Intents Pricing
$ Details
paid Free Trial $39.0 / Monthly (Unlimited Users)
Platforms
Slack Microsoft Teams Wordpress Shopify Wix Windows iOS Android Mac OSX Cross Platform JavaScript Magento Browser REST API Linux
Release Date
2015 January
Edit details

Olark

Website
olark.com
Pricing URL
Official Olark Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Social Intents videos

+ Add

Wix Live Chat by Social Intents

Olark videos

+ Add

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Category Popularity

0-100% (relative to Social Intents and Olark)

Social Intents

Olark

Customer Support
9 9%
Customer Support
91% 91
Live Chat
12 12%
Live Chat
88% 88
Customer Service
100 100%
Customer Service
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Social Intents and Olark. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Social Intents and Olark

Social Intents Reviews

We have no reviews of Social Intents yet.
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Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Social recommendations and mentions

Olark might be a bit more popular than Social Intents. We know about 1 link to it since March 2021 and only 1 link to Social Intents. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Social Intents mentions (1)

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing Social Intents and Olark, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Captivate Hub - Chat your customers Real-time in MS Teams or Slack

Chatlio - When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.

Crisp Chat - Multi-channel customer support software

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