Software Alternatives, Accelerators & Startups

SmokePing VS Freshservice

Compare SmokePing VS Freshservice and see what are their differences

SmokePing logo SmokePing

Smokeping is a tool for measuring latency.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • SmokePing Landing page
    Landing page //
    2021-10-22
  • Freshservice Homepage
    Homepage //
    2024-05-06

SmokePing videos

Smokeping

More videos:

  • Tutorial - How to Install and Config SmokePing on Ubuntu Server 16.04
  • Tutorial - How to Install & Integrate Smokeping into Librenms with Nginx on Ubuntu

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to SmokePing and Freshservice)
Monitoring Tools
33 33%
67% 67
Project Management
0 0%
100% 100
OS & Utilities
100 100%
0% 0
Log Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SmokePing and Freshservice

SmokePing Reviews

  1. Such a helpful tool

    Smokeping used to be one of my favourity tools when I was working as a SysAdmin long time ago. It's offers such a clever way of presenting the data, that it is super easy to identify any issues.

    I still wonder why modern tools haven't adopted this ingenious technique.

    👍 Pros:    Usability
    👎 Cons:    Not actively maintained

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, SmokePing should be more popular than Freshservice. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SmokePing mentions (27)

  • Anyone else using unifi to track the isp outages?
    I'd recommend setting up SmokePing or Vaping to get a better idea of latency and connectivity. Source: 12 months ago
  • N-Central, Connectivity Service and 15 minute minimums, oh my!
    Let me introduce you to a rather old, but still highly useful, tool for free. Takes a little leg work to get going, but pays off in style. https://oss.oetiker.ch/smokeping/. Source: about 1 year ago
  • Is there any way to fix packet loss!?
    So I would run Smoke Ping (https://oss.oetiker.ch/smokeping/) for a while to get an idea of the loss. If it really is an external issue, you can try a VPN to hopefully pickup a different route. Source: about 1 year ago
  • lightweight monitoring tool
    I personally like smokeping, https://oss.oetiker.ch/smokeping/ . Has lots of different probes so you can do more than just "ping if it is alive". Source: about 1 year ago
  • Cox Monitoring -- something changed around 9:30 last night
    I previously made a post asking for some ping results for various people in the area. Thank you to everyone who replied. Some of the comments encouraged me to set up a more proper monitoring system for keeping track of latencies to various servers, and to consider more than just ICMP ping as said packets are likely deprioritized. I set up an instance of SmokePing and have it monitoring a number of services, as... Source: about 1 year ago
View more

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing SmokePing and Freshservice, you can also consider the following products

PingPlotter - PingPlotter is a troubleshooting tool that helps IT professionals and neophytes identify, diagnose, and resolve network issues.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Fping (open source) - fping is a program to send ICMP echo probes to network hosts, similar to ping, but much better performing when pinging multiple hosts.

Basecamp - A simple and elegant project management system.

PingInfoView - PingInfoView is a small utility that allows you to easily ping multiple host names and IP addresses, and watch the result in one table.

Redmine - Flexible project management web application