Software Alternatives, Accelerators & Startups

Smile.io VS Refiner

Compare Smile.io VS Refiner and see what are their differences

Smile.io logo Smile.io

Reward programs for online businesses

Refiner logo Refiner

Customer Feedback Surveys For SaaS
  • Smile.io Landing page
    Landing page //
    2022-09-13
  • Refiner Landing page
    Landing page //
    2020-05-15

Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals.

Profile your users, measure customer satisfaction (NPS + CSAT) or research what to build next. Our beautiful in-app survey widgets get you all the customer insights you need to grow your business.

Push survey responses in real time to the tools you already use with Segment or Zapier. Update your customer database with webhooks or analyze all data with good old Excel. Refiner is not another data silo.

Refiner

Website
refiner.io
$ Details
freemium $49.0 / Monthly (1000 Survey Responses)
Platforms
Web
Release Date
2020 April

Smile.io features and specs

No features have been listed yet.

Refiner features and specs

  • Free to use: Yes
  • Integrations: Zapier, Segment, Webhooks, Slack
  • Popup Survey: Yes
  • On-Page Survey: Yes
  • NPS Widget: Yes
  • Customer Feedback Widget: Yes

Smile.io videos

How to Reward Your eCommerce Customers for Leaving Product Reviews | Smile.io

Refiner videos

The Ultimate Laneige Cream Skin Refiner Review

More videos:

  • Review - Can BioEssence Tanaka Refiner brighten up your skin? - Product Review
  • Review - LANEIGE - Cream Skin Refiner (Review)

Category Popularity

0-100% (relative to Smile.io and Refiner)
Loyalty Marketing
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Customer Loyalty Program
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smile.io and Refiner

Smile.io Reviews

Best Loyalty Software for 2024 [Industry Guide] - Loyalty & Reward Co
There are various loyalty platforms and loyalty apps that cater to eCommerce businesses and Shopify businesses. These platforms include Flaunt Loyalty, LoyaltyLion, Smile and Yotpo, and typically provide loyalty solutions and capabilities that are are ideal for eCommerce businesses and/or running on Shopify’s platform.
8 Best Customer Loyalty Program Software and Apps to Increase Customer Retention in 2023 [Full Review]
Smile.io allows you to launch a program with features such as VIP, points, and referrals. It currently serves over 50 million members and keeps growing.

Refiner Reviews

We have no reviews of Refiner yet.
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Social recommendations and mentions

Based on our record, Smile.io seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smile.io mentions (6)

  • 9 Shopify App Integrations to Create the Ultimate Store
    What does this app do? Smile.io is a loyalty and rewards program app that lets customers rack up points for engaging with your brand. - Source: dev.to / over 1 year ago
  • How to encourage customers to leave excellent reviews?
    A mix between smile.io, reviews.io and klaviyo.com flows will automatically send an incentivized review request on a specific post-purchase delay. Source: over 2 years ago
  • Why don't you use referral/affiliate marketing?
    There's a jillion services to facilitate this (Yotpo, smile.io, Refersion, ReferralCandy, UpPromote, etc.) so there's clearly demand, and offering rewards for word of mouth spread seems like a good investment for a new customer. Source: almost 3 years ago
  • Upsell and cross sell
    Omnisend, smile.io, AdNabu for Google Shopping, here are some that I know, you can explore more usefull Shopify apps here. Source: almost 3 years ago
  • Waterloo LRT
    Two years after opening and these people are still trying to convince themselves it was a failure despite it being anything but. It has done so much for this city after it was just stagnating for decades. Now we have some of the largest companies in the modern world economy - Shopify, Google, smile.io, ApplyBoard, Manulife, Sun Life - and some of the best rated educational faculties in the world. The LRT recently... Source: about 3 years ago
View more

Refiner mentions (0)

We have not tracked any mentions of Refiner yet. Tracking of Refiner recommendations started around Mar 2021.

What are some alternatives?

When comparing Smile.io and Refiner, you can also consider the following products

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Iterate - Get the feedback you need to build better products

Annex Cloud - Reward customers for completing traditional actions such as purchasing, as well as for taking...

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

LoyaltyLion - LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!