Software Alternatives, Accelerators & Startups

Smartsheet VS Customer.io

Compare Smartsheet VS Customer.io and see what are their differences

Smartsheet logo Smartsheet

Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies.
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Customer.io logo Customer.io

We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users
  • Smartsheet Landing page
    Landing page //
    2023-03-29
  • Customer.io Landing page
    Landing page //
    2023-10-08

Smartsheet videos

Project Tools Review: Microsoft Project vs. Smartsheet

More videos:

  • Review - Smartsheet Project Management Overview
  • Review - Introduction to Smartsheet
  • Review - Smartsheet Review: Key Features, Pros, And Cons
  • Review - Smartsheet review 2021
  • Review - Introduction to Smartsheet
  • Review - Smartsheet Review - 4 Reasons Why You Shouldnt Use Smarthsheet -Walktrough, Top Features, Pros & Con
  • Review - Introduction to Smartsheet

Customer.io videos

Intercom vs Customer.io vs Zendesk Connect? What's the Best Tool?

More videos:

  • Review - Get to know Customer.io
  • Review - Colin Nederkoorn, CEO of Customer.io, on why knowing your customers is the key to growth

Category Popularity

0-100% (relative to Smartsheet and Customer.io)
Project Management
100 100%
0% 0
Email Marketing
0 0%
100% 100
Task Management
100 100%
0% 0
Email Marketing Platforms

User comments

Share your experience with using Smartsheet and Customer.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartsheet and Customer.io

Smartsheet Reviews

Excel on Steroids vs Workflow Management — Smartsheet vs Pneumatic
And while, as mentioned above, Smartsheet does have ‘workflows’, these are a very different beast from Pneumatic workflows: there is no handover of processes from team to team as such, Smartsheet workflows are, essentially, spreadsheet automation scripts that run in response to user-configured triggers to make changes to the project (or its formatting) and/or notify specific...
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Smartsheet compared to ClickUp: Smartsheet is designed for people who like Excel but need more functionalities. It’s easier to implement and use than ClickUp.
Source: ayanza.com
12 BEST Wrike Alternatives for Project Management in 2022
Smartsheet covers all your basic project management needs. You can easily track and manage tasks, milestones, workflows, and internal communication. Next to that, you can track your projects in many views; calendar, Gantt charts, and Kanban views are all included. If you like Microsoft Office 365, this is your product of choice!
Source: www.guru99.com
14 Best Wrike Alternatives For Project Management In 2022
Smartsheet is another spreadsheet-based project management software. It can be used as an alternative to Wrike, as it also helps teams track, assign and filter tasks in the workplace — that’s why it’s on our list of best Wrike alternatives. The app is cloud-based, and used by teams ranging in size. In addition to the spreadsheet view, Smartsheet also offers Gantt, file...
Source: hive.com
18 Valuable Wrike Alternatives To Crush Project Management In 2022
It depends on your needs and your team. Smartsheet’s automation and in-depth timeline views have more to offer teams looking to manage large project portfolios.
Source: snacknation.com

Customer.io Reviews

15 best user onboarding software you need to try in 2023
With a focus on messaging, Customer.io lets you create sales workflows around various pushes and nudges, across a range of channels. Email, SMS messages, and push notifications can all be built into an engagement campaign designed to pique curiosity.
15 Mailchimp Alternatives for SaaS Companies
What's more, Customer.io offers advanced automated or API-triggered workflows and various advanced functionalities like time delay or time windows to ensure that you reach customers at the best time for them to take action.
Source: userlist.com
"Pay 880$ per month" - Intercom
Did you find any good option in place of customer.io ? As customer.io seems very expensive once your contact numbers increase.
The 36 Best Marketing Automation Tools to Use in 2020
Some tools like Customer.io, Autopilot, and Encharge merge the gap between marketing and transactional emails and provide a cohesive platform to automate the whole customer journey from a lead to an active user. However, there are platforms like Sendgrid and Mailgun that focus specifically on transactional emails. These infrastructure platforms are usually used by developers...
Source: encharge.io

Social recommendations and mentions

Based on our record, Customer.io should be more popular than Smartsheet. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartsheet mentions (5)

  • Feature id like to see
    It can probably be mimicked with SmartSheet project management software. A free account would be sufficient for this. Source: about 1 year ago
  • What are the everyday tools that you use in operating your small business?
    Smartsheet is a cloud-based spreadsheet tool that I use for client management, CRM tracking, and accounting. It has all of the features of Microsoft Excel, but it also allows you to share your sheets with others and work on them collaboratively. This is a great tool for small businesses because it allows you to keep track of all of your clients in one place, and you can access it from anywhere. Source: about 2 years ago
  • Rows.com: Spreadsheets on Steroids
    3. Business processes What Rows does falls mostly into the realm of small databases and business processes. And while each has their own approach, I'd say that most other "next-gen spreadsheets" are also focusing on these (big and important) use-cases. Airtable (https://airtable.com/), Spreadsheet.com (https://spreadsheet.com/) and Smartsheet (https://smartsheet.com/) all play mainly in this area. GRID is focusing... - Source: Hacker News / over 2 years ago
  • What do front-end developers do?
    I want to make apps like monday.com and smartsheet.com. I do not want to build websites. Source: about 3 years ago
  • Entry Level job/Salary Expectation/Skill needed for programming?
    Right now my passion is building web-based applications (not websites) and mobile apps. Like I want to build something similar to monday.com or smartsheet.com. I don't wanna build something like TurboTax or Windows or macOS. Source: about 3 years ago

Customer.io mentions (27)

  • Self-hostable SMS automation
    I just added SMS as a messaging channel to Dittofeed (MIT licensed customer.io alternative). Source: 8 months ago
  • Is this a good use case for Autogpt ?
    Sounds like you need good old automation. Zapier, customer.io, pipedream are some. Source: about 1 year ago
  • MarTech Edge Interview with Jason Lyman, Chief Marketing Officer, Customer.io
    Since joining Customer.io, I have focused on getting to know our ideal customer profile, assessing the competitive landscape, and understanding current market trends. These insights have allowed me to revamp marketing's objectives and set clear goals for the year. I'm looking forward to leveraging what I've learned in past roles to mature the marketing function at Customer.io, better support our customers, and... Source: about 1 year ago
  • Newsletter or phishing?
    Looks like Notion uses customer.io for emails, so probably just a basic marketing/newsletter emails from Notion. Source: about 1 year ago
  • 💰 My Frugal Indie Dev Startup Stack
    The final note I'll make is that I've hand-rolled a few additional features that people are normally paying for. For example, I don't use Mailchimp or any tool like that — I send my marketing mail straight via Sendgrid. I dont use customer.io for my email sequences — even though it's very good — because I was able to just build my own email sequencing system. Time will tell whether I end up needing to replace my... - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Smartsheet and Customer.io, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Basecamp - A simple and elegant project management system.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.