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SmartDraw VS GoDesk

Compare SmartDraw VS GoDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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SmartDraw logo SmartDraw

Instead of starting with a blank screen, SmartDraw gives you the exact template you need.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • SmartDraw Landing page
    Landing page //
    2023-07-26
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

SmartDraw

Website
smartdraw.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

SmartDraw features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

SmartDraw videos

+ Add

How to Make Floor Plans with SmartDraw's Floor Plan Creator and Designer

More videos:

  • Review - New CAD & Floor Plan Features in SmartDraw
  • Review - Announcing SmartDraw 2019

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to SmartDraw and GoDesk)

SmartDraw

GoDesk

Diagrams
100 100%
Diagrams
0% 0
Customer Support
0 0%
Customer Support
100% 100
Flowcharts
100 100%
Flowcharts
0% 0
Education
0 0%
Education
100% 100

User comments

Share your experience with using SmartDraw and GoDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SmartDraw and GoDesk

SmartDraw Reviews

10 Best Visio Alternatives for Cost Effective Diagramming [2022]
SmartDraw is an easy-to-navigate software application. Unlike other Visio alternatives, SmartDraw is easy to learn and use in less time.
Source: todaystechworld.com
Best 8 Free Visual Paradigm Alternatives in 2022
SmartDraw is a great way to make flowcharts since it has various elements for various types of charts. There are also different templates that can be customized and downloaded for free. The tool is also Microsoft Visio compatible because it can open and even save files made from the said application. It can also integrate with various applications such as Google Workspace,...
Source: gitmind.com
Top 15 free interior design software and tools in the year 2022
SmartDraw is a diagramming software that includes flow charts and house design tools, among other things. It's appropriate for amateurs, DIY enthusiasts, and industry pros, and it includes customization templates for cabinetry, fixtures, countertops, and decor to help you get the appearance you want.
Source: www.reddit.com
Compare The 10 Best Mind Mapping Software of 2021
SmartDraw provides users with more than 4500 templates for over 70 different types of diagrams, including flowcharts, infographics, landscape designs, decision trees, timelines, mind maps, engineering and CAD diagrams, and much more. It offers collaborative drawing online so users can work on the same diagrams at the same time, with an intelligent formatting engine that...
Source: thedigitalprojectmanager.com
9 Best UML Software For Mac & PC
However, we strongly recommend taking a look at SmartDraw which is the best alternative to Microsoft Visio on Mac and is the only tool which can accurately import the latest Visio VSDX file format.
Source: machow2.com

GoDesk Reviews

We have no reviews of GoDesk yet.
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What are some alternatives?

When comparing SmartDraw and GoDesk, you can also consider the following products

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

draw.io - Online diagramming application

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Visio - Simplify and communicate complex information using data-linked diagrams.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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