Smartbnb VS Guesty

Compare Smartbnb VS Guesty and see what are their differences

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Smartbnb

Automated communication and listing management for Airbnb

Guesty

Guesty is a cloud based software program that is designed to make owning and running an Airbnb or other vacation rental home easier.

Landing page //
2021-12-24

Landing page //
2023-08-22

Smartbnb

Website: hospitable.com
Pricing URL: -

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Guesty

Website: guesty.com
Pricing URL: Official Guesty Pricing
Startup details
Country: Israel
City: Tel Aviv
Employees: 250 - 499

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Smartbnb features and specs

Automated Messaging
Smartbnb provides automated messaging, allowing hosts to send timely responses and keep communication consistent with guests.
Multi-Platform Integration
The platform integrates with major short-term rental platforms like Airbnb, Vrbo, and Booking.com, streamlining management across different listings.
Task Management
Smartbnb offers task management features to organize cleaning schedules and other tasks, improving operational efficiency.
24/7 Support
The service includes 24/7 support, ensuring that issues can be addressed promptly at any time.
Customizable Templates
Hosts can create and use customizable templates for messages, reducing the time spent on repetitive communication.

Possible disadvantages of Smartbnb

Cost
Smartbnb requires a subscription fee, which may be considered costly for hosts with a smaller number of listings.
Learning Curve
The platform might have a learning curve for new users, requiring time to fully understand and utilize all features.
Dependency on Technology
Reliance on automated systems can sometimes lead to impersonal interactions, potentially affecting guest experience for those who prefer personalized communication.
Service Downtime
Any downtime or technical issues with the platform can disrupt host operations and communication with guests.
Feature Overload
Some users might find the multitude of features overwhelming, especially if they only require basic functionalities.

Guesty features and specs

Automation
Guesty provides a high level of automation for various aspects of property management, such as messaging, pricing, and task management, reducing manual work.
Channel Management
It offers seamless integration with multiple booking platforms like Airbnb, Booking.com, and VRBO, centralizing bookings and availability control.
Unified Inbox
Guesty features a unified inbox where users can manage all guest communications from different booking channels in one place, improving response times and efficiency.
Reporting and Analytics
It provides detailed reporting and analytics tools that help property managers track performance, revenue, and occupancy rates, enabling data-driven decision-making.
24/7 Customer Support
Guesty offers round-the-clock customer support to help resolve any issues promptly, ensuring smooth operation.
Third-Party Integrations
The platform supports numerous third-party integrations, including payment gateways, smart locks, and housekeeping services, enhancing its overall utility.

Possible disadvantages of Guesty

Pricing
Guesty's pricing model can be expensive, especially for smaller property managers or individual hosts, potentially impacting profitability.
Learning Curve
The platform has a steep learning curve due to its many features and capabilities, which might require time and training to use effectively.
Occasional Glitches
Some users have reported occasional technical glitches or bugs in the system, which can disrupt operations if not quickly resolved.
Customer Service Response Time
Despite offering 24/7 support, some users have experienced delays in response times during peak periods, which may cause inconvenience.
Complex Setup
Initial setup and integration with other platforms and tools can be complex and time-consuming, requiring significant effort from the user.

Analysis of Smartbnb

Overall verdict

Hospitable (Smartbnb) is generally regarded as a valuable tool for property managers and Airbnb hosts, particularly those overseeing multiple listings. It supports enhanced communication, better organization, and increased operational efficiency, making it a sound investment for those looking to optimize their short-term rental business.

Why this product is good

Hospitable, previously known as Smartbnb, is a platform designed to assist property managers and hosts with automating their workflows, such as messaging, scheduling, and guest communication. It aims to facilitate the management of multiple listings across various platforms such as Airbnb, Booking.com, and Vrbo. Many users have found its automation features, particularly the AI-powered messaging, to be highly effective in improving efficiency and guest experience. Additionally, the calendar syncing and task scheduler help streamline operations, prevent double bookings, and ensure timely task completion.

Recommended for

Hospitable is recommended for property managers, Airbnb hosts, and anyone managing multiple short-term rental properties who are seeking ways to improve their operational efficiency through automation. It's particularly beneficial for those juggling multiple platforms and needing a centralized solution for communication, scheduling, and task management.

Analysis of Guesty

Overall verdict

Guesty is generally regarded as a good option for property managers who need a robust system with a wide range of tools to efficiently manage their rental properties. It is praised for its user-friendly interface and strong customer support, although some users may find the pricing to be on the higher side compared to other solutions.

Why this product is good

Guesty is a popular property management platform particularly noted for its comprehensive features that cater to short-term and vacation rental businesses. It integrates with major booking platforms, offers automated messaging, multi-calendar views, payment processing, and many other tools that streamline property management tasks. It also provides advanced analytics and customized reporting, which helps property managers make informed decisions.

Recommended for

Owners and managers of short-term rental properties, vacation homes, and boutique hotels who are looking for a comprehensive management system to streamline operations and increase efficiency. It is particularly suitable for those who manage multiple properties and need to automate and simplify various aspects of their business.

Smartbnb videos

+ Add

_The Ultimate SMARTBNB Walk-Through (live demonstration)

Guesty videos

+ Add

FREE Software To Run Your Airbnb Business NOT Wheelhouse Guesty or Beyond Pricing

Category Popularity

0-100% (relative to Smartbnb and Guesty)

Smartbnb

Guesty

Vacation Rental

23 23%

Vacation Rental

77% 77

Vacation Rental Software

25 25%

Vacation Rental Software

75% 75

Online Bookings

20 20%

Online Bookings

80% 80

Property Management

22 22%

Property Management

78% 78

User comments

Share your experience with using Smartbnb and Guesty. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartbnb and Guesty

Smartbnb Reviews

5 AirDNA Alternatives You Should Consider

Airbnb hosts and property managers can utilize a range of AirDNA alternatives – like DPGO, Skuuudle, Alltherooms, Wheelhouse, and Smartbnb. Each Airbnb research tool has a unique set of features – and advantages – and should be carefully reviewed before making up your mind.

Source: www.mashvisor.com

Guesty Reviews

12 Best Cloudbeds Alternatives For 2024

In my selection process, Guesty stood out due to its robust automation features, which simplify the complexity of managing multiple properties. The software distinctly focuses on freeing up time spent on daily tasks, thereby justifying why it's "Best for comprehensive automation of daily operations.” With Guesty, property managers can focus more on growth strategies and less...

Source: thehotelgm.com

Top 12 Hotel Management Software Solutions for 2024

Geared toward vacation rentals, urban rentals, aparthotels, and glamping services, Guesty provides operators with a core platform that includes analytics, automation tools, central calendar, and labor controls.

Source: getsling.com

What are some alternatives?

When comparing Smartbnb and Guesty, you can also consider the following products

Hosthub - Hosthub is a Property Management Platform that helps property owners & managers manage their properties on multiple channels.

Hostaway - Hostaway helps you grow and manage your business with the help of advanced automations, marketing, communication and reporting tools.

Your Porter App - All-in-one property management platform. Automate guest communication, sync calendars instantly, accept direct bookings, and more.

Lodgify - Easily create a mobile-friendly website for your vacation rental with a “Book Now” function. Manage reservations and availabilities efficiently, and instantly synchronize property information with listings on multiple external rental portals.

OwnerRez - OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging, and websites.

ResNexus - ResNexus is a reservation software and property management system.

Your Porter App vs Smartbnb

Your Porter App vs Guesty