Software Alternatives & Reviews

Smart Omix by Sharecare VS BoldDesk

Compare Smart Omix by Sharecare VS BoldDesk and see what are their differences

Smart Omix by Sharecare logo Smart Omix by Sharecare

The leading software platform for decentralized, real-world clinical research—built for researchers, by researchers

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Smart Omix by Sharecare Landing page
    Landing page //
    2023-10-06

Smart Omix by Sharecare is a software platform enabling researchers to design, launch, manage, and analyze real-world digital clinical studies at scale. Researchers across the healthcare and life sciences industry can leverage our self-service platform or concierge study- building services to conduct rigorous, high- quality, real-world data collection via the Smart Omix app (available on iOS and Android). Using our first-of-its-kind SaaS model, researchers can include rich data into studies to gain a sharper view of the real lived experiences of study participants—, from photo, video and audio ePROs, to pre-integrated modules for patient-generated health data across popular wearables and devices today.

Participant-centricity is core to how we have designed our platform. From adherence-based compensation modules to AI ePROs like a ‘smart selfie’ to ingest body mass index (BMI) information, or ‘smart medication’ to allow for an immediate photo-to-drug-description for participants, participants are first-class citizens and users of our platform. Our team is on a mission to democratize real-world clinical research by creating software that is technologically, economically, and socially accessible for the next generation of real-world data collection.

Visit https://smartomix.com to learn more about how our platform can facilitate your next decentralized clinical trial, virtual clinical trial, or real-world evidence generation study.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Smart Omix by Sharecare features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Smart Omix by Sharecare videos

Smart Omix Intro Video

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Smart Omix by Sharecare and BoldDesk)
Health Care Information Technology
Customer Support
0 0%
100% 100
Healthcare
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Smart Omix by Sharecare and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smart Omix by Sharecare mentions (0)

We have not tracked any mentions of Smart Omix by Sharecare yet. Tracking of Smart Omix by Sharecare recommendations started around Sep 2022.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Smart Omix by Sharecare and BoldDesk, you can also consider the following products

REDCap - REDCap (Research Electronic Data Capture) is a secure web application for building and managing...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Castor EDC - Castor offers you a user-friendly and fully featured application for electronic data collection.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!