Software Alternatives & Reviews

Smaply VS Oracle RightNow Engage

Compare Smaply VS Oracle RightNow Engage and see what are their differences

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

Oracle RightNow Engage logo Oracle RightNow Engage

Oracle RightNow Engage is a closed-loop marketing and integrated analytics solution that enhances the customer experience.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • Oracle RightNow Engage Landing page
    Landing page //
    2023-02-03

Smaply

Website
smaply.com
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

Oracle RightNow Engage

Website
oracle.com
Pricing URL
-
$ Details
-
Platforms
-

Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Oracle RightNow Engage videos

No Oracle RightNow Engage videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Smaply and Oracle RightNow Engage)
Customer Journey
100 100%
0% 0
Analytics
0 0%
100% 100
Marketing Platform
100 100%
0% 0
CMS
0 0%
100% 100

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What are some alternatives?

When comparing Smaply and Oracle RightNow Engage, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

JourneyFlow - JourneyFlow is an app designed to help marketers and customer experience managers develop and visualize customer journeys.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Kustomer - Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.